When we walked into our room, it was apparent that someone had smoked there recently. Following a quick call to reception, we were moved to a second room which was quite satisfactory. The bed comfortable, furnishings fine, and the room very clean. The breakfast was great and we enjoyed making our own waffles, but there were many options to meet... More

During 4 days of business staying in the area it was a smart choice for a hotel. Located in a center of nearly everything, friendly staff and good breakfasts. Safety arranging all over including: two emergency exits on each floor, smoke detectors and fire alarm in every room and in corridors, emergency lights in each floor backed by batteries/

I have stayed here frequently, but I'm frustrated with the poor Internet access. It's in their terms & conditions that they will not be responsible if Internet is NOT accessible throughout all areas of hotel. I'm going to have to try the Quality Inn next time(s). Sorry Comfort, breakfast is great, staff is great, even the pool is now great;... More

The countertops were not wiped, toilet was dirty. There was a toy car on the floor (from the last guests). Overall the first impression of the room was underwhelming. We ended up staying here only because every other hotel in Medicine Hat was full that night. The housekeeper (Margaret - it said on the card as to who prepared the... More

We stayed 3 nights at this hotel. Was just myself and my 14 yr old daughter. To make the stay a bit more fun, we rented the "honeymoon suite". The room was $40 more per night, but was worth every single penny! Huge 2 story room! Very clean and up dated. 2 bathrooms, comfortable king bed. 2 hideabeds. Gas fireplace,... More

Both check in and check out were handled with a high degree of professionalism. Staff was friendly and were very helpful when asked questions about the local area. I had a concern that was handled by the hotel in a professional manner. That was very positive. Sometimes things are not perfect, but they can be compensated for. In this case... More

Positives - The lady that checked us in was very friendly, she remembered who we were and even joked with us about things. The Pool was warm. The room we stayed in (Queen Suite) was OK. Does it deserve the three stars it has... maybe... but the one night we stayed there and how management deals with a busy hotel... More

good clean comfortable room with wonderful hot and cold continental breakfast. Conveniently located by Wendy's, Tim Horton's, Perkins, and the shopping mall (all walking distances). The only drawback was if you stay in the hotel during the day, it is very noisy when the cleaning is being done. Overall, great stay.

I've stayed at a few Medicine Hat hotels in the past couple years and I've found them all so far to either be over-priced or simply mediocre for the price. This Comfort Inn is going to be my new home while I am in town. The location is excellent with several choices of restaurants (both fast food and standard dine... More