One night stay while on business trip. Was well received at registration, room had a great view of river valley and south Edmonton in the distance, excellent room/bed size and features, very restful sleep, checkout was great. Overall a great recommended place to stay.

I utilized an online web-rate, which was the lesser of the comparable hotels in the area. I was lucky to enjoy the heavenly sleep bed which was amazing. The hotel is centrally located and as expected by the Westin the service was just as I wanted.

as others have mentioned, air conditioner was broken for at least a week, with only a continental breakfast offered in return. Even conference rooms were not provided with fans to help cool things down. I have to say, not the service or quality in general that I expect from a Westin. Convenient location, but amenities were not great, rooms were... More

My husband had a conference at this hotel and we stayed an extra night so that we could attend a special event in Edmonton. On the first morning there was a notice under the door saying that the cooler was not working and sorry for the inconvenience. I understand that equipment breaks down, but not only was there no air... More

I am staying here for a conference. Since my arrival, the central air conditioner has been broken. It was not announced right away, I had to go and complain before it was disclosed. They offered a free breakfast the next morning as compensation. Day two still not working and room temperature was 24.5 celsius. Complained again....no idea when it would... More

We stayed here for a Valentine's Day treat. We mainly just hung out in the lobby bar (they make a mean Mojito) and the pool. It is too bad this hotel doesn't have a hot tub. The staff here are super friendly and excellent At what they do.

This hotel is dated, the beds, are uncomfortable, the halls look like that of a college dorm. This is a complete makeover hotel, cant wait for the new hotel they are building along side the new arena.

I would put this hotel just under the standard Westin standards...Nothing bad, nothing great. As everyone notes, the parking is a drag, and expensive, particularly since you can rarely get into the garage. You have to park around the corner in the Ruth Chris parking lot.

This hotel is broken - plain and simple. I will preface this review by stating that this IS a Westin - and as such is held to a certain standard. I can only assume that a total lack of competition in this market has allowed the hotel to degrade to this point. Where to begin - the building is old... More