I found our stay at this property not up to BW normal standards. Staff "forgot" to clean our room one day. We were out of the room all day. Upon return, at 3 pm our room was not done. I could not locate a maid or cart in the hallways. I went down to front desk and requested someone clean... More

I LOVE this hotel. I stay here often, for weeks at a time. The business suite is the best deal in Edmonton. Lobby is magnificent. Staff is quick, and efficient. Everybody on staff, from front desk to housekeeping, greats me with a smile, and a "welcome back". The work, and thought that hotel staff puts into preparing my room just... More

The room we stayed in was an average room. It was clean. The comforters were lumpy. We showed up at 2:00 p.m. and their check in was not until 4:00 p.m. The staff that was helping us went to ask her co-worker if the room was ready yet and her co-worker's tone (and the huff that followed) when she said... More

This is a fairly new four floor hotel on southern edge of Edmonton. Rooms are spacious and comfortable with better than average lighting. It was very busy with noisy sports teams on the night we stayed. We did not use pool or fitness rooms but saw many children usiing pool. The breakfast had a good variety including pancakes.The area has... More

Stayed here for a sporting event in the city and it was a popular choice. The hotel is about 3 years old and with very modern decor. Inviting lobby with TV's and 2 story foyer welcome you as you enter. Pool area is on the larger side with water slide. Kids enjoyed use however, it was VERY busy when there... More

One of the finest hotels in edmonton. The customer service soon as you walk thru the door is second to none. Greeted by friendly, helpful and joyful employess that will make you want to visit again. The rooms are very clean, beautiful swimming pool, athletic room, and scrumptuous breakfast all at a reasonable and very fair price. Greatest staff in... More

One of the best hotel in edmonton. This hotel is new and trendy. The beds are very comfortable and room is very clean. Easy access to all major attractions in the city. The pool and the waterslide is very fun. One thing that makes it very special though is the great costumer service provided by the staff- always smiling and... More

Very disappointed at the cleanliness and the up keep of this hotel. Switched rooms twice. First room the fridge was broken as well as the bed was filthy dirty. The up keep in the halls was horrible, dirt all over the carpets and on the walls. The pool area was disgusting with hair and dirt all over the floor. Definitely... More