Holiday Inn Express Hotel & Suites Edmonton South (Canada) - 58 Hotel Reviews & 13 Photos

Picky T

Edmonton, Canada

1 review

“Spectacular Location, Excellent services & Very Clean Hotel”

Reviewed 6 May 2012

I stayed here a couple times with my family & friends and found it to be conveniently located. Shopping at South Common and Southgate Centre, Dining, movies all within 10 minutes drive away. Housekeepers and Breakfast servers were very courteous and friendly while check-in and check-out are efficient. The hotel is well kept and clean, beddings are comfy. Well done... More

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Dear Picky T, Thank you for taking the time to share your recent experience with us at the Holiday Inn Express & Suites Edmonton South. We are delighted to learn that you have a wonderful stay with us. Your comments with be shared among our team members to recognized their efforts in providing you with an excellent experience. We are... More

nyinaug

canada

Senior Reviewer

10 reviews

Reviews in 4 cities

7 helpful votes

“Would definitely stay again :)”

Reviewed 19 April 2012

2

people found this review helpful

Stayed this past weekend with my daughter's volleyball team - were on the 1st floor which immediately had me wondering about noise overhead in the evening...there was none. :) Rooms have wonderfully high ceilings for a great, spacious feeling and were clean, felt very new/fresh. Our double queen room had a desk, free wifi, small microwave/fridge,coffee station, the weekend Globe... More

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Dear Nyinaug: Greetings. Many thanks for a wonderful review detailing the positive set up of utilities and amenities available at Holiday Inn Express & Suites Edmonton South. We are very excited to note that you and your family have an enjoyable stay at our hotel during your daughter’s volleyball team. On your next visit, if you have any technical issues... More

Family R

Edmonton

1 review

“Fabulous staff, Fantastic location.”

Reviewed 16 April 2012

We stayed here last week for some R&R purpose. We enjoyed the hotel facilities (a fitness centre with all update equipments), a pool and the full breakfast a lot. The servers are very caring and friendly. Check-in and check-out are smooth and simple. Receptionists are very cheerful and helpful making sure we have got all our receipts in order and... More

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Dear Family R: Thank you for taking time to write a nice review about your stay at Holiday Inn Express & Suites Edmonton South. We are very happy that you are able to rest and relax well at our hotel, making use of the onsite facilities (the pool, the fitness centre) to unwind your stress a bit. Holiday Inn Express... More

AS1315

Calgary, Canada

Reviewer

4 reviews

Reviews in 4 cities

3 helpful votes

“Hotel great, but not very friendly front desk staff”

Reviewed 15 April 2012

1

person found this review helpful

We stayed at the Holiday Inn for 4 nights last month. I found that the hotel is very good, but what makes the stay pleasurable is the front desk staff. Some (and I emphasize some) of the staff were even unwilling to say hello, which I think should be a given. Most of the time, it was us initiating the... More

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Dear AS1315, Thanks very much for taking time to write a review of our hotel during your stay in March. It is nice to hear that you have found our hotel was great, our housekeepers were very pleasant while some of our front desk clerks were more friendly than the others. It is most disappointing to hear from you that... More

Danielle N

Fort McMurray, Canada

2 reviews

1 helpful vote

“Watch for extra charges on your Card!!”

Reviewed 2 April 2012

1

person found this review helpful

While the room was alright, and the buffet was ok but it was included so good enough, I'd stick to cereal and fruit. After check-out we realized they charged us for my mother-in-law's room. This took quite awhile to fix because the first person we talked was rude and unwilling to do anything about it. Overall, I wasn't impressed, back... More

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Dear Danielle N, Thanks very much for your review on your recent trip to Holiday Inn Express & Suites Edmonton South. After reading your concern, our Management team will look into our portfolio to see why your mother-in-law room charge was being billed to your account at time of your check-out. We usually charge our guests during their check-out according... More

JonHolloway0528

Dayton, Ohio

1 review

1 helpful vote

“Pleasent stay and Wonderful Staff and Office Mgr”

Reviewed 2 April 2012

1

person found this review helpful

Beautiful hotel and kind and professional staff. Nice breakfast and very clean rooms. Heated pool and jacuzzi are great. More

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Dear JohnHolloway0528, Many thanks for sharing your invaluable compliments to Holiday Inn Express & Suites Edmonton South on your recent stay with us, which we deeply appreciated. We are delighted to learn that you had an enjoyable and pleasant stay with us. We are extremely happy to know that you have found our hotel to be beautiful, rooms to be... More

John W

Calgary, Canada

1 review

2 helpful votes

“Best Value, Best Service, Cleanest Facility”

Reviewed 27 March 2012

2

people found this review helpful

I am writing this review for the Holiday Inn Express Hotel and Suites Edmonton South. My daughter plays indoor soccer and after winning cities, we were off to provincials in Edmonton. We always stay at the Ramada, which has been nice for our family and our team. Our last tournament into Edmonton we noticed the Holiday Inn Suites and thought... More

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Dear Mr. John Whitney, We would like to thank you for your valuable review on your recent visit with your family and the athletic team to Holiday Inn Express & Suites Edmonton South. It is a true inspiration for those who have the privilege of serving you, your family and your team. Through all these positive comments, it will enable... More

Willy G

Calgary, Canada

1 review

2 helpful votes

“A pleasant & relaxing stay...”

Reviewed 21 March 2012

2

people found this review helpful

This is my 2nd visit to this hotel. They are getting better & better. Same time last year, the breakfast room was packed with long line up. This year they added a separate hot station to place all the hot items which was good as I don't have to wait in queue anymore. Kim & Losa serving at the breakfast... More

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Dear Mr. Willy G, Thank you for spending time from your busy schedule to write us an appreciative review. It will certainly uplift our team members work spirits to perform better and best to serve our valuable guests like yourself. Your satisfaction of our staff team members’ performance will highly motivated their enthusiasm towards better hospitality professionalism. We are truly... More

TucsonGrant

North Battleford, Canada

Contributor

18 reviews

Reviews in 12 cities

11 helpful votes

“Excellent Staff! Hotel should have been Cleaner.”

Reviewed 19 March 2012

Front desk was caring and very helpful as were the excellent breakfast staff. Hotel is new and easily accessed from highway. Rooms are very modern and comfortable though could have been cleaner, ie: a hair in the bathroom corner, smudges, deeply scratched doors and badly wrinkled, though clean, I hope, bedding, The elevator cars were also very dirty, especially for... More

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See 2 more reviews by TucsonGrant for Edmonton

Dear TucsonGrant, We thank you for your time to complete the review on your recent stay at Holiday Inn Express & Suites Edmonton South. As a valued business traveler we sincerely appreciate your feedback. We are very happy to learn that you had enjoyed your stay with us, the modern décor of the rooms and the comfortable bed. Our front... More

Gerry B

Okotoks, Canada

Senior Contributor

23 reviews

Reviews in 10 cities

20 helpful votes

“Great Value”

Reviewed 19 March 2012

1

person found this review helpful

We stayed at the Holiday Inn this past weekend while we were attending my daughters soccer provincials. Although the location is South it allows for easy access to the major routes to get around town. West Ed Mall is approx. 20 min drive. Great bowling alley a couple of walks away and numerous restaurants within 5 mins. Great value for... More

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Dear Mr. Gerry B, We are very happy to note that you and your family had enjoyed your stay with us at Holiday Inn Express & Suites Edmonton South. Our hotel priority is to ensure that all our guests both on business and leisure to find our hotel amenities, facilities and services to be exceptional and beyond their high expectations.... More