i have stayed at many hotels, always searching for higher end without higher end price. I am a little critical, so I feel my review is valuable. This hotel is very clean, quiet, spacious, and affordable. I sometimes cheap out for 100$ rooms but the few extra dollars you will spend on your room truly makes your trip more enjoyable!...
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I have had a curiousity about this property for years as we most often stay at the Hampton Inn right next door. We decided to give it a try the third week of April and had a mixed experience.
On the plus side: Rooms are very spacious and the lighting is second to none. Two mirrors outside of the one...
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Upon checkin of our very large family suite we were more than happy with the layout/ setup of the room. It has 2 queen beds separated by a partial wall, each "room" with it's own TV and dresser. There was also a very sizeable living area with a pullout sofa. I wish I would have taken pictures to show, because...
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WOW!! A sincere thank-you for the many acolades on the hotel, services, and especially the overall value you received during your stay at our hotel. Everything you stated is very much appreciated and will most definately be shared throughout the various department with all the Associates. Your comment concerning your attempt to participate in the "Energy Conservation Program" is a...
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I was very pleased with this hotel, great breakfast - waffles, eggs, bagels, oatmeal, fruit, yogurt, muffins, etc. My kids loved the pool and waterslide. The rooms were also a good size with a fridge and microwave. Our main reason for coming to this hotel was to go to the West Edmonton Mall and we found it to be a...
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Thank you very much for the kind words and sharing your positive guest experience on TripAdvisor. We appreciate you taking the time and look forward to your return to West Edmonton and in particular to the Wingate Inn !!
Kindest Regards,
Jim Wirun CHA
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Stayed 3 nights Easter Weekend. Hotel is First Nations owned. Reasons for low hotel rating -
Beds are hard! Mattresses need to be replaced,
Housekeeping is hit or miss. Rooms aren't ready until 5:00 pm & may or may not have everything replaced.Door left open one time
Pool & hot tub is also inconsistent. Hot one day - warm the...
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Appreciate the review and again apologize for the inconvenience which we spoke of in person the following morning. Guest safety is our first concern and it is our policy to fully co-operate with the local authorities if they wish to pursue a complaint. In terms of the other issues, I have spoken to Housekeeping and maintenance to ensure we deliver...
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This is my second stay at the Wingate. The first time was with children and the second was just my wife and I.
The hotel was reasonable, clean, safe, well located and offered a good breakfast. The room was very spacious (we chose a Jr. Suite) and quiet.
We will be returning to Edmonton soon with family and plan to...
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Welcome back!! It's always nice to hear when our customers not only return for a second time but a third is fantastic. Please take a moment and introduce yourself - it would be my sincere pleasure to meet you next time you are visiting in Edmonton.
Regards,
Jim Wirun CHA
General Manager
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This hotel is VERY convenient to west Edmonton, including the WEM. Also an excellent jump off point for those travelling to Edmonton as a starting place to explore Jasper National Park!
Rooms were clean, the breakfast, though fairly typical of what hotel's offer these days, was constantly well stocked.
The only downside was the wake up call that came at...
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Very pleased that you took the time to post a review. I will be happy to share your opinions with our Associates - particularly housekeeping whom of course look after keeping the hotel clean. Trust you enjoyed yourself at the West Edmonton Mall !! Hope to see you again soon
Regards,
Jim Wirun CHA
General Manager
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I just have to say that this hotel was a great place for our family to spend the night. The pool was great for our 3 kids the rooms were very spacious as 5 people we never felt crowded and the breakfast was more than I expected for a standard hotel breakfast. All in all a great experience
The only...
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Thank you Denise for the kind review - very happy that you were able to "find us"!!
Regards,
Jim Wirun CHA
General Manager
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A colleague and I had to go to Edmonton for work recently and I picked the Wingate, and we were both very happy with the choice.
The staff, from check in to check out, were very good, pleasant, and friendly. The rooms were quite spacious and clean. We were also really impressed with the breakfast, which had a lot of...
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As a "Senior Contributor" to TripAdvisor we are very pleased that you chose the Wingate in Edmonton and found everything more than satisfactory. We realize you have a "choice" in hotels and are happy you chose us. See you again soon !!
Jim Wirun CHA
GM
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I travel alot for business and pleasure throughout the year, roughly 65 nights a year, and I must say that staying at the Wingate by Wyndham in west Edmonton is a real treat. The staff is friendly, the rooms always clean and fresh, and very spacious. The Wingate has been my choice for a hotel in Edmonton for the last...
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FANTASTIC... A seasoned traveller with nothing but positives. Sincerely appreciate you sharing these comments. We do pride ourselves with the cleanliness of our hotel as well the friendliness of all our associates (nice to have the oversized rooms - guests seem to really appreciate the added space). See you again soon !!
Jim Wirun CHA
GM
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Wingate by Wyndham Edmonton West: Official Site
