nice suite sized rooms, good beds, big new flat screens. Its on the trans Canada highway but even though my room faced the highway I hardly noticed. They provide ear plugs in room just in case. Food in restaurant is pretty good but service is deplorable. I counted 3 wait staff, 2 bartenders and manager working plus kitchen staff.At one... More

We stayed for 2 nights this past weekend. The front desk service was spot on and we even got upgraded to a suite for free. The room was very large and clean. Loved having free bottled water in the fridge. Would stay again!

Right from our first impression and contact with Sarah at the Front Desk to Crystal in the Embers Restaurant, our experience was excellent. Friendly, helpful beyond expectations. Clean rooms and facilities. Well worth a second visit in the future.

I have stayed at this hotel several times now, and each time, I am impressed with the reception I receive from staff. The hotel is conveniently located close to a number of restaurants but has recently renovated its own dining facilities very successfully. Foothills Medical Centre and Alberta Children's Hospital are nearby. At present, the hotel hosts a Wednesday afternoon... More

For my first stay at a Four Points property, I found this hotel quite accommodating. The check in and lobby area was inviting and the room was clean and large. It's quite a long hotel and depending on the location of your room, could be a bit of a hike. I found the location handy but you will need a... More

I stayed here for a few nights for business and chose it as I am an SPG member and it was close to my client's office. I found the front desk staff to be very helpful and friendly. Due to my membership, I was provided with a late check out which was great. There is a Ric's Grill attached to... More

We were impressed by the lobby and the first impression of the room, but that was quickly dispelled by the temperature of the room. When we realized that the room wasn't getting any cooler after messing with the digital thermostat, we had already put the kids to bed so we refused their offer to send up a maintenance guy to... More

we were told that this hotel gives discounts for patrons that are doing a hospital visit in calgary....they didnt....when a friend phoned to find out what the difference would have been the difference is...we paid $139.00 plus tourism tax ,destination fee, goods and services tax...total $155.68......my friend was told the price should have been $109 plus taxes....when asked why they... More

From first looks it is like any Starwood property. Clean lobby, clean rooms. Then the staff come in. Worst I have seen of any Sheraton I've been to. No security, maintenance, front desk staff, pool staff, or anything else that makes these properties what they are suppose to be. Had the front desk girls working in the restaurant serving breakfast.... More