We love this hotel. The loft room is wonderful for our family, it doesn't feel like a hotel.
There is only one draw back to the hotel. The parking. The underground parking is great, however there are those that take advantage of this perk. We visited in 2011, and found people parking in two spaces. This visit we found the...
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Stayed here in Feb 2012. Suite rooms are very spacious with nice loft. Very friendly front desk staff. Would recommend.
Minor issues: bathrooms are a bit small. Parking spots are also narrow.
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Stayed a couple days after new years with my family,nice big suite as there were five of us,short walk to downtown...It was a little pricey but hey man its banff at holiday time every canadian should do it once in their life timeCheers Chris F
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We loved the hotel. Stayed there for 3 nights for Christmas from 23-26. Had reservations and arrived late the first night and had the standard room booked. Found the standard too small and inquired the following morning about upgrading. Wow for a minimal charged we upgraded to the Superior Room which was almost 3 times the size. With the Superior...
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Thank you for taking the time to post your review. I am delighted to hear you enjoyed your stay with us. The small fee we charge to upgrade is well worth it, if you are looking for added space. Our suites are roomy, well equipped and comfortable. I hope you can make the trip west again in the near future....
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The hotel was a dream. The staff in hotel and restaraunt were all very helpful and friendly. It was very clean and looked amazing. The breakfasts were fantastic and also the meals in Chillis. We parked our car in the underground car park and as it snowed every day it was very useful. We toured around in our hire car...
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I appreciate you taking the time to share your experience. I am extremely pleased to hear your vacation to Banff was a 'holiday of a lifetime'! And I'm especially happy to know we were a part of that. I will share your kind comments with our team. I hope we can welcome you back to the Fox Hotel & Suites...
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This hotel was really good, fantastic restuarant and the hot pool is something of this world. Breakfast included. Would definitely go again.
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Thank you for your review! It is great to hear you enjoyed your stay with us. Please visit again soon, we would love to have you back!
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We booked 2 nights at the Fox. The nice things about the hotel are:
- underground parking
- free breakfast
- cool pool
-nice Rocky Mountain soaps
Based on most sites rating this hotel as 3.5 - 4 stars, the disappointments were:
- You can hear everything going on next door (including the flick of the light switch).
- you...
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I am sorry to hear that you recieved less than you expected. Our aim is to exceed all guests expectations, I am sorry we failed you.
With any engineering issues, or noise complaints, we encourage our guests to call at any hour of the day or night from their room phone. We will do our best to rectify any and...
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The Fox Inn offers special deals in the off-season, which include breakfast -- a bonus for skiers fueling up for the hills. The service is friendly and helpful, the rooms clean and comfortable. The outdoor access to some rooms may be chilly for some. The "Cave and Basin" hot pool is a fun idea, with a view of the stars...
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I'm pleased to hear your enjoyed your stay with us! Our complimentary continental breakfast is just one of the 'extras' we include with our rooms. Wi/Fi, heated underground parking (perfect for today!), & ROAM bus passes are also included.
Check our website often for special deals and packages. We also love to assist you in making your stay a special...
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The Fox Hotel is brilliant with something for everyone. Warm, clean and comfortable. Very pleasant staff and the breakfast is very good - especially as it is included in the price. I would recommend this hotel to anyone and if we ever return to Canada that is where we will stay.
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I'm so happy to hear you will be recommeding us, and that you enjoyed our hospitality. I hope you can come back to visit again soon!
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I travelled to Banff after a week in Jasper. The hotel was quite busy and we had two friends decide to join us at the last minute. When we emailed during the week the arrange an extra room we found out that there were none available. We were explicitly told in the email that there were two bathrooms and a...
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Thank you for your review. I am sorry to hear that you couldn't get into a larger room due to us being full house. I am glad you found it ok for the one night, and will suggest booking a suite for your next stay with friends.
Although we try very hard to guarantee a 4pm check in, when we...
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