This was our first time skiing in Canada and how lucky we're we with our choice to come to Banff. From start to finish this has been one of the best hotels we have stayed in. Nothing was too much trouble for the staff who were always on hand to assist. My husband and our friend wanted to go to... More

This was our first time to Banff, and certainly not the last. Staying at the Caribou Lodge and Spa definately made our holiday one to remember. After a long flight we arrived at the hotel to a wonderful welcoming open fire in the lobby (which in the 10 days didn't fill the hotel corridors with smoke!) and friendly staff at... More

We spent 2 nights here in ski season, although we didn't ski due to a 10 month in tow. Lovely hotel and staff were fabulous. There was no problem with getting baby bottles sterilised and the rooms were lovely. The hot pool was nice though a touch warm for the little one. More

Well this was our second visit here, stayed 13 nights this time and loved it just as much. Free wi-fi, free local bus pass and gorgeous spacious rooms. All your needs are catered for under the one roof. Ideal for visitors with cars and also provide ski lockers in underground car park so they are not lying about your room.... More

this was our first time to canada and and what a delight this hotel is, great choice for getting ski passes and the ski buses stop right outside the door, hotel also gave us passes for the towns buses (very handy). now the hotel its self, staff are superb, from all the areas, but the keg bar staff (dallas and... More

Bought a living social deal a few months ago. It included 2 nights at this hotel. What a great hotel. The staff was friendly, helpful and outgoing. Our room was clean, the beds comfortable and enough room to move around. The view wasn't so great but it was quiet. We were on the lower floor, same as the spa and... More

Nice service, rooms are very clean and warm and nice view to mountains. Good restaurant too, it's generally crowd tonight. Highly recommended. More

Centrally located on Banff Ave (but probably not close enough to the downtown core to walk on a cold day). We were "upgraded" to a room with a view, which was nice, though the ceilings were sloped because of the roof design, so the room seemed smaller than it really was. Now the couple mishaps: we left a couple snack... More

If you like to stay in a hotel where the entire building smells like a campfire, this place is for you. The hotel has a wood burning fireplace. As the evening wore on, the hallways and the rooms (including ours) got smokier and smokier. Even with our window cracked wide open, it was still smoky in the room..and now cold..... More