Mount Royal Hotel (Banff, Canada): See 318 Reviews and 86 Photos

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada

Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff

Amenities:

Bar/Lounge Business Centre Free Parking Pets Allowed Restaurant Room Service

Hotel Style:

#14 Family Hotels in Banff

Price range (per night): $121 - $413

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms have air-conditioning, cable television, coffee maker, alarm clock, in-room electronic safe and iron/board & board, as well as our standard amenities. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Olotels, EasyToBook, Otel, Hotwire, Priceline, Venere, Tingo and HotelsClick so you can book your Mount Royal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Mount Royal Banff; Hotel Mount Royal

lovetotravelgirl46

Edmonton, Canada

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Handy Location, Friendly Staff”

Reviewed 18 May 2013 NEW

This hotel is right downtown near all the good shopping and restaurants. The room was spacious, the beds, bedding and pillows were heavenly. The front desk staff and the lounge staff were all very friendly. Only one little complaint: had to go back down to the front desk twice to get key cards reprogrammed, kind of a pain. The hotel... More

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See 2 more reviews by lovetotravelgirl46 for Banff

Dear Lovetotravelgirl46: Thank you for sharing your experience regarding your recent stay at The Mount Royal Hotel. We appreciate you giving us a 4 star rating on Trip Advisor! We are pleased to read that you were impressed with our ultra-convenient downtown location, friendly staff and spacious, well appointed rooms. Our hotel is the second oldest in Banff so it... More

DaleandRobyn

7 reviews

Reviews in 2 cities

4 helpful votes

“Terrific location in centre of Banff”

Reviewed 11 May 2013

I stayed at the Mount Royal Hotel from May 7-10 while attending a conference at the Banff Centre. The Mount Royal is an older hotel situated right in the centre of Banff's small downtown area. While the hotel could use some updating and maybe some new carpets in the rooms, it does offer a terrific location and a very good... More

See 5 more reviews by DaleandRobyn for Banff

Dear Dale and Robyn: Thank you for your positive feedback and for giving The Mount Royal Hotel a 4 star rating on Trip Advisor! We are contented to read that you found our staff to be unfailingly upbeat and helpful and that you enjoyed our ultra-convenient location, only a stone’s throw from all of the best restaurants and bars downtown... More

Cowtowntravellers

Calgary, Canada

8 reviews

Reviews in 4 cities

“Dog Friendly Rooms & Central”

Reviewed 8 May 2013

This was our first stay at this hotel - we stayed for 3 days and 2 nights. We ended up getting a updated room with two queen beds overlooking banff ave on our second ask (when we went to our room the first time they put us on the second floor in this dingy room beside the managers office). The... More

tedandjana

Contributor

17 reviews

7 hotel reviews

Reviews in 12 cities

27 helpful votes

“It was a disaster”

Reviewed 7 May 2013

When we first checked in it started off badly. The clerk was not very helpful at all. The hotel promised free parking on site, it was full so she instructed us to park on the street. When i asked her where it was ok to park she advised me to see the signs and use common sense. The room was... More

Was this review helpful? Yes 1

Dear Guest: Please accept our sincere apologies for your recent experience staying at The Mount Royal Hotel. We take great pride in our staff being helpful and accommodating and want to assure you that your experience is not common with our hotel standards. We take your complaints very seriously and appropriate action will be taken. Thank you for providing us... More

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Samantha E

Bristol, United Kingdom

Reviewer

3 reviews

“Nice, cosy hotel and fantastic location”

Reviewed 2 May 2013

This was my fifth visit to Canada and my forth to Banff. We had never stayed in The Mount Royal before, but I am glad we did! We had a room which had 2 double beds in and all the other 'usual' stuff. The storage for skis was good and a lock was provided free of charge from reception. After... More

Was this review helpful? Yes 2

Dear Samantha E: We are very flattered that you enjoyed your stay at The Mount Royal Hotel so much. We completely agree that the onsite facilities including free ski storage and Tony Roma’s are extremely convenient, especially after a long day on the hill! Our central location is indeed fantastic and we are pleased that you found our staff to... More

Normand L

Calgary

2 reviews

3 helpful votes

“We'll definitely be coming back.”

Reviewed 22 April 2013

This was our first visit to the MRH and we enjoyed our stay tremendously. We found the charm of the old (and rebuilt) landmark hotel has been well preserved in the details and interior design on the guest room floors. Brewster did a great job of providing all the modern amenities in our very comfortable room. The hotel location is... More

Dear Normand L: We are thrilled to hear that you enjoyed your stay at The Mount Royal Hotel so much that you will be coming back to stay with us again. We absolutely agree that our establishment is charming yet modern and that it is superbly located right in the heart of downtown Banff. Thank you for taking the time... More

seajay1111

scotland

Top Contributor

56 reviews

19 hotel reviews

Reviews in 16 cities

32 helpful votes

“Great hotel in excellent location”

Reviewed 18 April 2013

This is actually a very nice little hotel situated on the main street in Banff. The location is good as it has a car park but also the buses stop just across the street and can get you to all corners of Banff, other coaches pick up from the hotel to go to Calgary, and the ski centres. A comfortable... More

See 3 more reviews by seajay1111 for Banff

Dear Traveler: Thank you for sharing your positive feedback regarding your recent stay at The Mount Royal Hotel. We are glad that you were impressed by our ultra convenient location, front desk staff, housekeeping service and food and beverage offerings. It was a pleasure to have you stay with us and we look forward to welcoming you back when you... More

kmck942708

5 reviews

“Location Location Location!”

Reviewed 15 April 2013

Stayed at the Mount Royal for two nights. Great location, the beds were comfy the staff was wonderful and the rooms were clean. Not sure how I feel about the other reviews complaining about the "thin walls" but to each their own. Definatley stay here, its affordable, clean, friendly and in a unbelievable location!

See 2 more reviews by kmck942708 for Banff

Donna L

Calgary, Alberta, Canada

“Nice stay”

We stayed one night at Mount Royal Hotel this weekend, using an online coupon. The staff was friendly and the room nicely appointed. I was impressed with the cleanliness. This is not a new hotel, but the beds felt new and the bedding was crisp and clean. The bathroom hadn't been renovated in a while, but was roomy enough. The... More

See 3 more reviews by Donna L for Banff

Dear Donna L. Thank you so much for the very kind comments about our hotel, we strive to meet and exceed our valued guest's expectations! You will be pleased to know we have begun renovations in March 2013 of all our bathrooms and inproved lighting, low flush toilets, new sinks, faucets and countertops are part of the Refreshing! Regards, More

Dave961

New Jersey, United States

4 reviews

“Good Location, right price.”

Reviewed 13 April 2013

Great location in center of town with neat and clean decent size rooms. Ski Bus Shuttle stop right behind hotel. Service not great...front desk staff seems like they feel like they are doing you a favor when you ask a question. Hot tub not working one day during my stay and the key continued to demagnetize. For the price and... More

See 2 more reviews by Dave961 for Banff

Dear Dave961: Greetings from the Mount Royal Hotel! While we are pleased to hear that you enjoyed our central location and our reasonably priced, clean, decent sized rooms, it is upsetting to hear that you were less than satisfied with other areas of our hotel. I have passed on your comments to the respective departments and, rest assured, they will... More

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Mount Royal Hotel, Banff

Mount Royal Hotel

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