Let me begin by saying that If I had children or if I were 20 years younger this would have gotten a better rating. The positives: *Great one bedroom suite. We moved several times along this vacation, no big deal. Our first room was NOT an ocean view HOWEVER very nicely decorated, clean and in mint condition. Our second room... More

The hotel grounds were beautiful, pool and swim up bars were great too. The lazy river is probably the best feature of the hotel, you can take your happy hour drinks on innertubes and slowly float around. We spent hours every day on there. The food was average, we ate at all the restaurants and all agreed the quality could... More

Just got back from spending a week at the Grand Mayan. Had a two bedroom suite and the room was great. We didn't get an ocean or pool view, but we also spent most of the day by the pool. The pools are terrific. From the pools, the lazy river, the wave pools and water slide it was a great... More

Great resort. Very large and numerous great restaurants. There is really no reason to leave the resort. That being said, avoid the " member update". After approimately 5 hours, we left. We own at the Luxxe and were told this would only be a walk through of the property and a brief update about the future plans. Were we ever... More

We recently did a RCI time share swop at the Grand Mayan, Nuevo Vallarta and wish to warn fellow RCI members of what to expect. It seems clear that as a non-owner in the resort, you will be placed in a rear facing room away from a sea view. This happened to us, even although we had been told we... More

We had a large 2 bedroom unit which was ideal for two couples. The ocean views are not available but that didn't matter as the patio was in the shade when we wanted to sit out in the evening. Best deal is the breakfast buffet. No need for much lunch after that. Since the resort is not all-inclusive we took... More

We had 3 beautiful ocean front rooms. This was our 2nd time here and it was great! Love the staff, love the grounds. We have owned here for many years and the only disappointment I had was at my member breakfast. First time I was ever harassed into a anxiety attack for not upgrading my unit. All 6 of us... More

Good luck getting an ocean front room. We are timeshare members. I call on the first day reservations can be made and show up early at the hotel, yet we are unable to get a room. Right now, two of the other hotels on the property, Sea Garden and Mayan Palace, are being remodeled, so all of the people who... More

This hotel has very nice facilities, the cleanest I have ever seen. Employees were polite in general. But the hotel is large (2000 rooms), so do not expect front desk to answer you in a timely fashion or have your car at lobby "in 10 minutes". In particular I won't return to this hotel due to their sales people, just... More