I will start by saying I work in hospitality management at a 4 star resort so I am fairly forgiving when issues do arise. however this was for my boyfriends birthday, we spent alot of money and I was honestly appalled at the way I was some of the staff treated us. First of all when I arrived at the... More

I feel really horrible that I have to dishonor the amazing staff at Grand Luxxe by writing this review. The maids, concierges, restaurant(s) staff, pool and beach staff, shuttle drivers, bell men,etc. etc. are the best ever!! These people will go out of their way to do anything they can to please you and are by far the best thing... More

The place is beautiful despite the never ending construction.. We were never affected by noise or dust. The staff was very plentiful and helpful when asked. We were in tower 3, last one opened. Biggest dissappointment is NO pool, Sauna, Steam room, SPA or Ecercise room in the building. Luxxe 1 has only an excersise room...you have to go to... More

I’ve stayed at many luxury places and written many reviews…this one is a bit difficult because the Grand Luxxe has so many pros and cons – just like all the previous reviewers have pointed out. Here’s a recap of what we experienced. I hate to lead out with such a negative, but…We stayed in Tower 3 and hated it! Because... More

Overall, I feel compelled to give the Grand Luxxe a top rating. However, before discussing all the fabulous things about this resort here is the bad: 1. There is a huge disconnect between the service and beauty this resort has to offer and the front desk. The front desk check-in process is a nightmare! They actually have chairs for you... More

I am sitting in the Punta Building of the Grand Luxxe, (supposedly the best of the best, here) and it is 2AM, and my famly cannot SLEEP because the resort is having a "Ladies Night" at the Havanna Moon, a club/restaurant here. It is outrageous. It is SO LOUD THAT the walls are shaking. I called and was told that... More

Having visited both Grand Luxxes, Neuvo Vallarta and Riveria Maya, I have found nothing to complain about, except for one thing, complaining customers. As far as the Resort, I found nothing but the best, 5-Star accomodations with 6-Star service. Sure there are going to be some misteps but nothing that can't be fixed. I do not believe anyone of us... More

I am just finishing a two week vacation here. The Luxxe Owners that I have met, and there were many, are worth spending time with. Most seem to be in their 60's or older and they have had and still have most interesting lives. The members are the number one asset of the Luxxe so think about saying hello. Having... More

We stayed at Grand Luxxe I and Grand Luxxe 3 for a total of five weeks (01.30.12-03.05.12) This is a complex of several hotels but all behind an entrance gate. It is a family of hotels, with Grand Luxxe currently being the highest level. I heard that the entry level in the future will be to buy at Grand Mayan.... More