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Crowne Plaza Hotel Leon, Gto

3.5 of 5
Blvd Manuel J. Clouthier 245, Leon 37150, Mexico
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Crowne Plaza Hotel Leon, Gto
Ranked #5 of 39 hotels in Leon
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    12
    10
    1
    3
    1
Date Rating
El Paso, Texas
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 17 February 2012
1
person found this review helpful

Its kind of a full circle for me. My first business travel was in a priority club affliated hoted in Niles ohio, where i received the best customer services. Stayed faithful for 10 years with this chain cause of this.. I think I finally met the hotel that will cause me never to stay at this chain again. This is... More

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See 5 more reviews by lwestrada for Leon
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review
18 February 2012

lwestrada, First of all, thank you very much for your recent stay at the Crowne Plaza Leon, Mexico. I am so sorry to see the service was below expectations. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I recently stayed in this hotel for business. The hotel is nice (even though there were some broken security doors and ice machines), but the service is definitely lacking. I had to request a room upgrade when I noticed that my traveling companion had a nicer room. This is an issue because I'm a member of their Rewards program, but... More

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IHGCare, Guest Relations Case Manager at Crowne Plaza Hotel Leon, Gto, responded to this review
20 January 2012

Dear 10CJM77, Thank you for writing your review, The feedback we receive is very valuable. I'm very sorry to hear the service you received was not satisfactory. we do our best to upgrade our Priority Club members when upgrades are available. I apologize if there were not any available at the time of your stay. You comments about the food... More

Fargo, North Dakota
Contributor
17 reviews 17 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 August 2011

I stayed at the Crowne Plaza Hotel in Leon, MX for one week. Room: My room accommodations where satisfactory. Food/Room Service: I have no complaints about the meals I ate there (I didn’t try their sushi restaurant so I cannot speak for that). My Spanish is quite poor but I had little trouble finding someone who could speak enough English... More

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Mexico City
Top Contributor
162 reviews 162 reviews
Reviews in 47 cities Reviews in 47 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 31 July 2011

Good locaton in one of Leon's nicest areas, just by the Plaza Mayor mall, near cinemas and restaurants. Architecture is not that great but it feels new and clean. Breakfast buffet at a good price and good variety of mexican food. More

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Hong Kong
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 30 July 2011

This hotel is simple and clean but, nothing particularly special. I found the location to be inconvenient for traveling around the area. The reservations were not done correctly, mixed up names in the party and the front desk was not particularly helpful or friendly. Service was a bit slow at the restaurant but, the food was pretty good. Overall, I... More

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El Paso, Texas
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 July 2011

The hotel is located next to Plaza Mayor and Walmart which is great for any extended stays and close to shopping although somewhat away from the leather and show zone. I really liked the room and the beds were very comfortable. Initial problem i had was connecting to their WiFi internet, it would disconnect me, and had an extremely slow... More

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See 5 more reviews by lwestrada for Leon
Leon, Mexico
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 16 May 2011
1
person found this review helpful

In general this hotel is not bad but for the price I paid $155USD I was expecting a better service. This hotel has to improve their communication system with hotels.com and change their after 6PM policy arrival. Basically they had my reservation but did not honor the arrangements and prepayments I made through this site. The problem was fixed after... More

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Gainesville, Florida
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 May 2011

This hotel is fairly new and in a suburban area of Leon close to shopping. The rooms are large, clean, comfortable, and have all the modern amenities one would need. The lobby and common areas are lovely and there is even an indoor pool and a sushi restaurant. Housekeeping did a wonderful job and everyone at the front desk was... More

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Limerick
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 April 2011

Business hotel, rooms pretty standard, staff very helpful, walking distance to mayor mall. More

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Monterrey, Mexico
1 review
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 January 2011

I'm staying on room 310. Great hotel location, near Plaza Mayor, which is the highest concentration of malls and retailers. The hotel is brend new (2010) and overall is clean, well furnished and good service. The only problem is the softness of the water system. I got in the shower and just could'nt scrup the soap away. I called front... More

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Additional Information about Crowne Plaza Hotel Leon, Gto

Blvd Manuel J. Clouthier 245, Leon 37150, Mexico
Price range (per night):* 129 AUD - 151 AUD

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Crowne Plaza Hotel Leon, Gto
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