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All 29 Ixtapa hotels

Holiday Inn Ixtapa Hotel

3.0 of 5
Paseo De Las Palmas Esq | Agua, Ixtapa, Zihuatanejo 40880, Mexico
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Ranked #13 of 29 hotels in Ixtapa
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59 reviews from our community

    Trip type
Traveller rating
    17
    23
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    6
    4
Date Rating
Seattle, Wa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 February 2013

We were greeted by Mario, the Hotel Public Relations Manager, with a bright smile and warm welcome! He is very knowledgeable and speaks English wonderfully. He can assist with just about any issue that may arise during your stay, don't hesitate to ask. The pool and pool area is spectacular, gorgeous even, I know, no ocean but after we settled... More

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Puerto Vallarta, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 February 2013

To start, i had my assistant call ahead to time to confirm there would be wireless internet available in the rooms as i was travelling to Ixtapa on business. When i arrived i was told i had to provide a paper copy of my hotel reservation. I gave the concierge my Blackberry with my reservation, they told me i needed... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Ixtapa Hotel, responded to this review
7 March 2013

Dear MexiCanadian_13, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

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Ensenada, Mexico
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 January 2013

The food was great. The internet (free wireless) was fast. The rooms were very clean and the price was right on. One thing you look for also is the staff and they were all very well educated with the hotel and protocol of check in and check out. You can't go wrong but if you like to be right on... More

Was this review helpful? Yes 1
Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 12 November 2012

Had to overnight here due to a SNAFU with United Airlines November 4th 2012. The hotel was typical Holiday Inn. You know what you are getting before you get there. Beds were Mexican Firm. Small desk for your computer needs. Free WiFi which was a plus for ATTEMPTING to rearrange travel plans. The upside here was the hotel staff and... More

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See 4 more reviews by Labrat for Ixtapa
Seattle, Washington
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 22 October 2012 via mobile

This has to be the worst hotel I've ever stayed at. Do yourself a favor and go somewhere else. There are plenty of other very nice hotels for the same price in Xtapa Out of the way, dirty, unprofessional staff, over priced... what else can I say?

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Londra, Regno Unito
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 31 July 2012

I have spent only 2 nights in this hotel with a group of friends travelling around Mexico. The rooms are holiday inn rooms. Big and comfy. Breakfast amazing with fresh fruit salad. Gorgeous swimming pool with a bar inside! The beach is a short walking.

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Cologne, Germany
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 13 May 2012

This hotel is in general good maybe for a weekend or some nights but this is not a hotel to spend family vacation or to stay for holidays. What we liked: big rooms, very clean, good equiped - at least nothing we missed. The pool is big and perfect for kids of any age. Even they have a nice water... More

Was this review helpful? Yes 1
See 3 more reviews by ulcologne for Ixtapa
1 review
4 of 5 stars Reviewed 21 March 2012 via mobile

The Holiday inn is alway from the other hotels on the strip...about a 5 min walk to the beach,market and restaurants. The hotel staff was great! There is a bell person name(Alfredo) who speaks good english and can help you find your way around town. If your looking for a nice quiet clean hotel...the Holiday inn Ixtapa should be your... More

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Portland, Oregon
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 March 2012

This hotel was clean, the pool is really nice and it is walking distance to great restaurants and typical mexico shopping. But it is farther to the beach than the website implies...if being close to the beach is important to you (it wasn't for us) I would not recommend this hotel. The staff was not friendly at all, we had... More

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See 3 more reviews by travelingfool76 for Ixtapa
IHGCare, Guest Relations Manager at Holiday Inn Ixtapa Hotel, responded to this review
6 April 2012

travelingfool76, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We’re sorry you received service which was... More

Acapulco, Mexico
Top Contributor
112 reviews 112 reviews
60 hotel reviews
Reviews in 47 cities Reviews in 47 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 5 February 2012

This hotel is a block behind the main drag which means it has good access to everything but no sea view. Check in was slowish and the receptionist extremely unsmiling. Some of the rooms have a nice view over palm trees and mountains but mine had a view of the kitchen roof and all the smells that go with it,... More

Was this review helpful? Yes 1
See 2 more reviews by archibalda for Ixtapa
 
 
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Additional Information about Holiday Inn Ixtapa Hotel

Also Known As:
Holiday Inn Ixtapa
Ixtapa Holiday Inn
Address: Paseo De Las Palmas Esq | Agua, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Ixtapa
#10 Family Hotels in Ixtapa
Price range (per night): $72 - $106
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Ixtapa Hotel is a modern building with high quality facilities and services for the leisure visitor or businessmen. 'Executive Rooms' . Air conditioned rooms, hallways and meeting rooms. Room service, restaurant, garden side cafeteria area, a combination of swim-up / dry pool bar, free-form precious large swimming pool with kid s area. The Holiday Inn Hotel can accommodate meetings up to 350 people theatre set-up and 200 for banquet. Convention registration room. Inside parking facilities for up to 110 vehicles. Not a beachfront property, we are located two blocks from El Palmar Beach. European, American, MAP and FAP plans available. Convenient rates and packages for groups, seminars, small conventions and all type of events. Natural ambiance surrounded by lush mountain and green gardens. Also, ecological and protection of species areas. We are 20 minutes driving to and from the airport. Ixtapa is the modern concept with all types of comfort and Zihuatanejo is the typical nice town with beautiful bays and beaches. ... more   less 
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