This was one of the best HIX properties we have stayed at. Some of the highlights: (1) Very reasonable price ($79/night incl. tax for 3 adults). (2) Cheerful front-desk personnel. (3) Excellent exchange rate available at front desk (12.80 pesos for $1) (4) Great breakfast with wonderful staff; on day 1 there were amazing tamales on offer, which were not... More

Puebla is a difficult city to travel in and through, and I wanted a hotel that was clean, comfortable and moderately priced. The Holiday Inn Express filled the bill. Easy to find off the carratera the hotel is perfect for business people or road travelers. The hotel is clean and simple, the rooms are moderately priced, and the staff is... More

If you're looking for a place to stay that has the minimal amenities and great rooms, this is the place to stay! They include a complimentary breakfast (good) and they also have a pool lane. Great for a quick trip to Puebla.

Stayed here for the fourth time in two years. Still perfect. Great room, great beds, great breakfast, great price! Can't think of anything to complain about (and I am good at complaining). A comfortable, quiet oasis.

This hotel is clean and in a very safe area of Puebla. The staff speaks good english and very helpful with getting taxis. The continental breakfast is good, but the room is small (especially when tour buses are there) so get there early in the morning. This has happened to me twice here. There is also an Intercontinental Hotel next... More

Excellent location at walking distance from restaurants and historic places, you can easily take a self guided tour from here. good amenities for a business class hotel either for a short or long stay. The rooms are clean and comfortable but the bathrooms are cramped any way you won't spend a long time in your room with a great panoramic... More

Everything you would expect of an HIE, but not more. Overall very good value and location on a main road from the expressway into the center of town. I've stayed there on several occassions over the past six years and find the service, cleanliness, and hospitality to be very consistent with each visit. With each stay I've found the rooms... More

The only disadvantage of the hotel is the location if you want to visit the City Puebla, You need a taxi - the center is not in walking distance. Everything else was perfect, nice big and clean rooms, perfect service, good breakfast, nice indoor pool, free parking, free internet, etc. For business travel perfect, for family vacations very good if... More

It is undeniable that some great reputation can be easily damaged by a terrible attitude of members of staff, and this was my case, being a regular traveler HI is a synonym of good value, unfortunately this was not te case, a very unfriendly member of reception was the first thing i saw, unwilling to respond my questions about the... More