I have stayed at the El Encanto Inn several times over the years. It was quite a find years ago when the accommodations were clean and well-appointed. Now however things are very different. The hotel still appears to be inviting but just below the surface it's dirty and uncomfortable. My room was in the main building near the pool and... More

If time-shares and all-inclusives are your idea of a root canal on holiday, then you need to check out El Encanto Inn and Suites in San Jose. Traditional, beautifully appointed and conveniently located, this small hotel is an oasis in the busy historic centre of the city. Leafy gardens, wonderful rooms, great prices and friendly staff make this a great... More

I have been very reluctant to write about El Encanto. I have staying here several times a year for about 6 years now. The staff knows me and treats me very, very well. Since all the bad press about Mexico I have not had to make a reservation therefore I consider it "my hotel". My rooms have always been spotless... More

Stayed by the pool area. the staff was very friendly. the rooms were very nice. lots of restaurants near by-walking distance. pet friendly. i would highly recommend this hotel. we also got massages at the spa, they were great. More

This small hotel is in the heart of San Jose. It is such a pleasant environment because it is not a resort teeming with North American tourists. It was nice to be in the heart of a small Mexican town and not bothered by sales people or tour operators. There is a lot of good shopping here, too. The El... More

As always, I'm afraid to write such a glowing report for Encanto because I'm afraid the masses will find it. The rooms smell great, the air conditioners are quiet, the beds are awesome, the grounds are relaxing, and its within walking distance to La Dolce and the shops in San Jose. No loud, obnoxious drunks, no thong wearing clueless 20... More

This was once a nice hotel but it has not been kept up. The furniture is worn and the staff was friendly but not very helpful. They lost our reservation and did not take the steps they could have to help us with another one. The central garden and pool area are nice but overall we expected a better hhotel... More

We stayed at this posada in 2010. It is clean and beautiful, but is right in the middle of a safe and interesting business district. The pool garden is magnificent and so relaxing. the staff are so helpful and polite. More

We had read the review about double charges, and worried about that, but booked anyway, and were glad we did. The room was spacious, in the garden section, very quiet, comfortable bed, great shower. We could walk to everything, restaurants, plaza, shops, church. About the issue of being charged twice, with difficulty getting a refund: we noted that it was... More