This boutique hotel is on a busy & noisy street. The garage door is left open for long periods of time giving it a feeling of poor privacy. We were in need of toiletries and called the reception several times, no one answered the phone. The wifi service was down for hours but again no one answered the phone to...
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Hello Mrs. Ivonne
Thank you for your comment, we will take care of what happen in your stay in our hotel.
Looking forward to solve the problems and to have you again with us.
We really appreciated, Thanks
Maria Jose
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I went with my fiance and we had a great weekend.
We stayed just for a day and the whole building is in very good shape. The terrace has a maginificent view to the cathedral and it is great for drink a glass of wine during sunset.
The room we stayed in (Nogal) was very cozy, clean and the bath...
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The management was so helpful and friendly, I certainly didn't feel I was away from family and friends. The room was very clean and everything was comfortable. I really needed this relaxing excursion. I have a very demanding job and travel a lot; this was a place worth coming back to. The location is close to everything. My stay was...
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My daughter married in San Miguel, and our guests rented 5 of the 7 rooms at Tierra Negra. What a wonderful place! They handled everything. One guest became ill, and the management went above and beyond to assist her. Five guests were left behind because Ernie's Transportation failed to show up :( but the Tierra Negra management handled the situation...
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I stayed with 2 friends at this beautiful hotel. What I loved the most, were the rooms, of course, but also the peaceful ambience and elegant decoration. It made me feel at home, but yet, away from everything. The rooms have more than I expected, they have all amenities and the service is warm and friendly. The staff is multilingual...
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