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Cabanas Tulum

2.5 of 5
Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
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Cabanas Tulum
Ranked #15 of 68 hotels in Tulum
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453 reviews from our community

Traveller rating
    281
    134
    20
    8
    10
See reviews for
Families
59
 
Couples
301
 
Solo
14
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

Second time at Cabanas Tulum, we stayed for eight days and we will be be back. We loved the cabana right on the beach, the leisurely breakfasts, and the very friendly staff - Gabriela and Anna and Adrian in reception and Candy attending to the cabana. There is sufficient wi-fi reception in the reception and restaurant areas. The free breakfast... More

Was this review helpful? Yes 1
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
16 May 2013

Dear Guests, Thanks so much for your review and, of course, for being repeated guests. We are very enthusiastic to know that you found your little Eden here at our Beach Hotel and that your second time turned out to be as relaxing and pleasant as the first time. All the staff and especially the front desk team say hello... More

SWFL
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

Staff was great, room clean and just know.....no phones in room, no TV on entire property & Wi-Fi is spotty at best in rooms (OK in Lobby area)......AC comes on at 7 p.m. each night, off at 7 a.m.......just open doors and let the breezes do their thing. No problem in May, July I don't know? I'd suggest a trip... More

Was this review helpful? Yes 1
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
16 May 2013

Dear Guests, On behalf of the whole staff, "thanks very much" for staying with us and for your contribution here on TripAdvisor. Like we always mention, our guests' comments are very important to us and helps keeping up the positive spirit. We really like the fact that you managed to unplug and recharge some Caribbean energy. Since you stayed in... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

The location of the cabannas is amazing but all the similar places along the beach road have the same luxury. The staff were friendly and attentive. The rooms were always cleaned thoroughly. We had a few 'creatures' in our room but this is to be expected in this sort of accommodation in the jungle. We only ate lunch and breakfast... More

Was this review helpful? Yes 1
See 4 more reviews by nikolaprice for Tulum
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
9 May 2013

Dear Guests, Thank you for taking the time to write a review about your recent stay with us. The whole staff always appreciates our guests' feedback which helps to understand where to improve or where we have done a good job. We are very pleased to know that you truly enjoyed your stay at Cabañas Tulum and we hope to... More

cambridge
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 April 2013

We stayed in cabanas Tulum from the 3/4/13-8/4/13 and loved it. We stayed in room 32, this was garden view, 2nd floor and had a bit of a view of the beach through the trees. The room had everything we needed for the stay. A fridge in the room would have been nice but not required and possibly not possible... More

Was this review helpful? Yes 1
See 2 more reviews by grafne for Tulum
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
30 April 2013

Dear Guest, Thank you for staying with us and your kind words shared about our Hotel and staff members. Everyone, especially Manuel, is very grateful for your fantastic feedback which really pays off the hard work all our great team is doing day by day, so thank you so much for this. Moreover, your experience helps us grow and focus... More

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 April 2013

This hotel is well located and amazing quiet. We stayed in the older section, which was adequate and clean, but very basic. It would have been nice to have a mini-fridge and more than two bottles of water for the week. No frills here. The beds are pretty hard too. I had read about the AC only working an night... More

Was this review helpful? Yes 1
See 4 more reviews by tinahark for Tulum
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
30 April 2013

Dear Guest, Many thanks for leaving a review and sharing your experience with us. We are pleased to know that you had a good time at Cabañas Tulum enjoying especially the quietness and relaxing atmosphere at our beach resort. Thank you also for your suggestions, all our staff is alway eager to know where to improve or what kind of... More

Portland, OR
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 April 2013

We have been to Tulum several times- this place is by far the winner in every category. A perfect balance of rustic in all the right ways but extremely comfortable. The Christopher Columbus cabaña was the best! Very, very good food (much better than some fancier places we have been in Tulum) Georgeous landscaping- feels so secluded on the strip... More

Was this review helpful? Yes
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
27 April 2013

Hello and greetings from Tulum, We just wanted to let you know that your review has been posted on our property listing, Hotel Cabañas Tulum but as we understood, you actually stayed at a different Hotel, La Luna, which is only 200m away from our venue. However, we are glad that you had such a great time in Tulum. Best... More

Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2013

We loved staying here so very much! The staff was so helpful and friendly and Manuel was so helpful with our sightseeing and booked my sister and I on the Sian Kaan Canal Tour! Everyone of the staff were so nice and friendly. Great breakfasts that are included in the room fee. Love the happy hours, friendly bartenders, waiters, all... More

Was this review helpful? Yes 1
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
6 May 2013

Dear Guests, Thank you for your nice comment about Cabañas Tulum, we are very happy to read that you loved staying with us and found every staff member helpful and to your service. We believe, you deserved a little treat in Paradise after some backpacking in Mexico. Thank you once again for having been our guests. We hope to see... More

Portland, Oregon
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 19 April 2013

Just returned from our second trip to Cabanas Tulum, and want to share with fellow travelers the ideal experience. We had an opportunity to stay both at Cabanas Tulum, and their partner property Ziggy Beach. The location of these properties could not be improved upon as they are not only beautiful, but have a soft/warm ocean breeze at all times.... More

Was this review helpful? Yes 10
See 4 more reviews by 2bhapi for Tulum
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
24 April 2013

Dear Guests, A big big thank you for your wonderful review about our properties (Cabañas Tulum & The Beach). All our staff is overwhelmed by your kind words and gratitude. We really enjoyed your staying with us and are flattered by the way you described our Hotel and staff members. Everyone says "hi", by the way. We really hope to... More

Vienna, Austria
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 April 2013

beautiful beach! rooms are expensive like nearly everything at tulum but the view of our seaside room was amazing it was windy in march but nice waves nice restaurants along the beach and in tulum Center good if you have a car and a torch

Was this review helpful? Yes 2
See 8 more reviews by aftershower for Tulum
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
16 April 2013

Dear Guest, Thank you for your review. We are happy to know that you enjoyed the beach view of your room. Concerning the prices, Tulum offers different budget options, however it is true that the more affordable hotels, restaurants and most of the youth hostels are located in the center town, el pueblo. Again, thank you for having chosen Cabañas... More

New York City, New York
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 8 April 2013

We scouted most of the hotels along the beach in Tulum, when we were planning our wedding. We ended up getting married elsewhere in Mexico, but we came to Tulum for a few days after and this is where we stayed. The rooms here are spare and minimal, in a cool, retro sort of way. Most are right on the... More

Was this review helpful? Yes 5
See 2 more reviews by Ian J for Tulum
ctulum, Public Relations Manager at Cabanas Tulum, responded to this review
16 April 2013

Dear Guest, Congratulations again o your marriage, on behalf of our Cabañas Tulum & The Beach team "thank you" for your review. As we always mention, all comments are shared with our staff , so it makes everyone proud and happy to know that you truly enjoyed your stay with us. We would like to take this opportunity to inform... More

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Additional Information about Cabanas Tulum

Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Tulum Hotel
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Address: Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Restaurant
Hotel Style:
#9 Romantic Hotels in Tulum
#12 On the Beach Hotels in Tulum
#12 Family Hotels in Tulum
Price range (per night): 50 AUD - 384 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It’s the perfect place to relax and reunite with nature. All of our front row rooms have breathtaking sea views from the small terrace, while our second row rooms are only a few steps away from the beach. ... more   less 
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Cabanas Tulum
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