As my mother in law rented this room for my husband and I as part of our romantic getaway, I cannot complain too much . . . It was horrible. She paid $140 a night for a room in which the bathroom was a constant puddle for the entire six days we were there - and we approached the staff... More

The hotel is good and the most amazing part is the very friendly staff. All the staff members are very helpful. They go beyond their way to help their customers. The room was clean, spacious, and decorated very well. There is a room for improvement with the restroom (mainly shower). The hotel has a good looking pool and a restaurant.... More

We liked our stay at Villa Tulum, The rooms and pool were not as good as they undoubtetly will be next december, but the host Alejandro is someone every 5star hotel would like to employ. He's trying his best to change the hotel around, so let's give him a hand and start booking! More

I came into Villa Tulum for a nice relaxing stay in Mexico and I really enjoyed it. This is a family run business that offers great service. Next time you are looking for an affordable relaxing stay in Tulum come and stay here. More

The hotel staff is exceptionally friendly and helpful. Excellent meal but a overly salted for our taste. Location was perfect for us since we casually strolled into town for shopping and some meals. Quick commute on the main hwy to ruins and cenotes. A short (5 min) drive to the beach. Rooms are very simple but clean. We used the... More

We couldn't find any accommodation in advance, so booked a night here. It wasn't a disaster, but it was - as other reviews state - expensive and utterly unmemorable. If they cared about the place they could make it nice, but it looks like they don't bother maintaining it - they just take a fair bit of cash from people... More

We ended up staying at Villa Tulum having arrived in Tulum and finding all the places we wanted to stay were fully booked. Villa Tulum was recommended in the Lonely Planet Yucatan guide as a high end hotel with 'beautiful pool and gardens', so we thought we'd be safe. How wrong we were! Unfortunately this property did not meet our... More

Even with this being Tulum in high season, you expect more than a dirty room for MXN 1250 a night. Room 13 had stains on walls, other peoples´ hair stuck on the shower tiles, a dirty sink, loose wires where a bedside lamp might one have been, not all lightbulbs either installed or working. The bathroom was poky - anyone... More

We found this hotel via the corresponding website, which looked very nice, so we did our reservation on line. Reality was however different, a shower with only cold water might be healthy but does not correspond with our European opinion of comfort at the price imposed. Complaints were not considered seriously. We also visited Cabañas Tulum located on the beach,... More