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All 71 Tulum hotels »

Retiro Maya Eco-Hotel and Retreats

2.5 of 5
Km 6.5, 77780, Mexico
Hotel amenities
Retiro Maya Eco-Hotel and Retreats
Ranked #40 of 71 hotels in Tulum
4.0 of 5 stars 173 Reviews
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173 reviews from our community

What travellers say about this hotel
  • Beach house(5)
  • Perfect place(4)
  • Mosquito nets(4)
  • Yoga retreat(3)
  • Soft sand(3)
Traveller rating
    89
    39
    9
    17
    19
Only show reviews for Family (20) | Couples (71) | Business (9)
Date Rating
Donna, Texas, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 7 May 2012

My wife and I spent the second week in April in Tulum, Q. R. Mexico. We stayed at the Retiro Maya where we had a great time. The rooms were nice and the employees were great. When I booked this place I just wanted to stay the first three nights so we could maybe go some where else up or... More

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Syracuse, NY
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Just as others have pointed out Retiro is not without inconveniences, but if you know what to expect ahead of time then you should enjoy your stay. Staying here is kind of like camping. You are pretty much outdoors and should expect as much. I would recommend bringing flashlights as the room lights are dim at best. The bathroom is... More

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New York City, New York
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 13 April 2012

Retiro Maya has a nice spot on the beach and a friendly manager. Our cabana (the closest to the water) had a beautiful view and a nice little porch with lounge chairs and a hammock. Wi-Fi worked intermittently. However, some details made our stay a little uncomfortable. I was grossed out by the fact that the sheets had old bloodstains... More

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San Francisco, California
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

I've stayed at Retiro 2 times in the past 10 months, most recently in February for 5 nights. This place has some funk and soul and charm that is quite endearing and unique, and also not without some inconveniences. If you are a self sufficient person who doesn't need to be pampered; have sunshine blown up yer jacksie, or be... More

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Reigate, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

We had 5 magical nights in a Beachfront Cabana (8 I think) at the Retiro Maya at the beginning of March. Anyone reading this review will like us be concerned about the negative reviews that are mixed in with the strongly positive ones, but it all comes down to a choice: if you want an immaculate chain hotel, don't come... More

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Tobago
2 reviews
5 of 5 stars Reviewed 28 March 2012

Retiro Maya is awesome, the people are respectful, genuine and kind. The rooms are comfortable and really natural. If you want to be in touch with nature, this is it!!! More

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Miami Beach, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 March 2012
1
person found this review helpful

Sewage backed up through our shower. There were cockroaches. The location and the view is amazing but the rooms/shower/toilet situation was disgusting. We told the front desk and asked for money back but did not receive anything back or even a response to the request. We stayed there over Christmas/New Year's Eve. They were charging $300/night fully paid in advance.... More

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wiltshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 25 February 2012
4
people found this review helpful

This beach cabana set us back a hefty $143 US for a night, and in all fairness we were given a refund of most of this the following day. The room was equipped with 2 fans, which were attached to the ceiling and which had to be manually switched on every 4 hour during the night when electricity is available.... More

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London, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 25 February 2012
2
people found this review helpful

The good: Great location in a beautiful beach. The hotel is ok, nice big beds. The not so good: We only had electricity from 5pm to 11pm (they did tell us that was the hotel policy though). We didn't have any hot water during our stay. Continental breakfast, very simple, far from spectacular. We found it a little bit pricey... More

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Playa del Carmen
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 February 2012
2
people found this review helpful

We got three cabanas, two with sea view and one sea front location. Nice facilities meeting all needs but do not expect like a first class hotel. Part of nature, and two steps from the wonderfull beach. Service very friendly. Basically a good deal. More

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Additional Information about Retiro Maya Eco-Hotel and Retreats

  • Cabanas Retiro Maya Tulum
  • Cabanas Retiro Maya Hotel Tulum
Address: Km 6.5, 77780, Mexico
Price range (per night):* 74 AUD - 209 AUD

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