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All 184 Playa del Carmen hotels »

Valentin Imperial Maya

4.0 of 5
Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Secreto, Playa del Carmen 77710, Mexico
Hotel amenities
Valentin Imperial Maya
Ranked #27 of 184 hotels in Playa del Carmen
4.5 of 5 stars 3609 Reviews
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3,609 reviews from our community

What travellers say about this hotel
  • Room service(385)
  • Main pool(239)
  • Very nice(235)
  • Lobster pot(223)
  • French restaurants(193)
  • Great time(136)
  • Other resorts(127)
  • Breakfast buffet(125)
  • Towel game(117)
  • Golden suites(109)
Traveller rating
    2,298
    847
    293
    105
    66
Only show reviews for Family (157) | Couples (2960) | Business (21)
Date Rating
Airdrie, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
5
people found this review helpful

We spent a week at the Valentin Imperial Maya from May 12- 19th, 2012 for our wedding with a group of 22 people. The wedding coordination staff (Veronica and Ana) were patient, organized and professional. They handled all of our requests and were on hand to make sure our day was perfect. - Thank you Ana - you are amazing!!!... More

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Carrollton, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
5
people found this review helpful

My wife and I went to the VIM for our honeymoon and were amazed by the experience. This was our first time doing an all-inclusive package like this, and our first time staying at such a luxurious resort, but this sure set a great bar! We had a good experience from beginning to end. Check-in with champagne was nice, as... More

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Midland, Michigan
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
15
people found this review helpful

"Let me just start out by saying that this is my first vacation outside of the U.S., so I do not have much to compare this trip to. However, I am obsessed when it comes to reviews of all kinds when coming to making decisions on purchases of any kind, let alone a vacation that was in this price range.... More

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Medford, Massachusetts
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
20
people found this review helpful

My wife and I spent a week at VIM from 5/12-5/19. Not sure what Kim is talking about, but my ride from the airport was 25 minutes (maybe she walked), and my walk to the pool and beach were at most, 3 minutes (maybe she took the scenic route). I don't know where these people live, but I am a... More

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Chatham, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

My wife and I stayed at the Valentin for our honeymoon in January and we couldn't have been happier. From the friendly service, to the top notch food at all the venues, our entire stay was fantastic. They truly went above and beyond in all aspects of hospitality and made our stay that much more memorable. I would strongly recommend... More

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Knightdale, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

My husband and I stayed at VIM the first week of April in 2012. It was our second trip to an adults-only all-inclusive resort in the Riviera Maya. We stayed in a Golden Junior Suite on the third floor of building seven. From the moment we arrived, we knew we would have a different experience than our previous year's vacation... More

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Cheverly, MD
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

I just returned from a weekend trip with my sister (May 11-14). I can only say the people writing rave reviews haven't experienced truly nice resorts! While the staff was great: friendly and very accommodating, the property left a lot to be desired! The beds in the"luxury swimout room" we had were aweful!!!! The beds were thin, old, worm foam... More

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Lancaster, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

We just returned from out stay (5/9/12-5/15/12) with VM. I can honestly say that this is a beautiful resort with a nice staff and good entertainment. We have stayed at multiple resorts in MX, Jamaica & Dominican Republic (all rated 4 stars or more) and this is one of the top ones in our experience. There is one negative that... More

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Salt Lake City, Utah, United States
1 review
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 21 May 2012
18
people found this review helpful

My husband and I just returned from our trip (May 13-5/19). I cannot rave enough about this place. We read literally thousands of reviews from Trip Advisor before we left, so a few things we noticed... It could have been the time of year, but we did not get even one mosquito/bug bite the 7 days we were there and... More

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Wisconsin
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 20 May 2012
5
people found this review helpful

Just returned from a wedding at the Valentin last week and while our experience was nice, overall we thought this resort was not as nice as some of the others we have been to. I'm a little surprised at how glowing the reviews are for this resort. It could be that people just haven't experienced some of the nicer properties... More

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Additional Information about Valentin Imperial Maya

  • Valentin Imperial Maya Hotel
  • Valentin Imperial
  • Valentin Imperial Riviera Maya
Address: Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Secreto, Playa del Carmen 77710, Mexico
Price range (per night):* 322 AUD - 536 AUD

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Valentin Imperial Maya
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