Had a friend come to visit as I live in Cancun. I didn't feel like driving home late on a Saturday night so we found your establishment. You couldn't ask for a better location as you simply opened the door and were on the beach. No restaurant for breakfast however. Rooms were clean but outdated basic decor. Not attractive but... More

Everything was fantastic again this year. The only problem was that we booked a certain room a full year in advance, We were told that everything was ok before our arrival. When we got there we were told that someone was in our room and were going to be there for two more nights. I told them that the room... More

I'm probably blowing the secret for myself, but Playa Palms is a true hidden gem. Small, private, friendly, clean and an exceptional value, they lie nestled betweek some larger properties toward the north end of the beach. THier location puts them just about in the middle of the commercial and restaurant strip along 5th when its time to leave the... More

We stayed Dec 13, 2011. We were with my elderly mother and they were very accommodating to her, offering to change her assigned room to a main floor room, if she found it easier. The rooms were nice and colorful,with lots of sitting room inside, as well as a very good balcony. The hotel had plenty of lounge chairs on... More

We stayed there in November 2011, and it was an excellent experience! The garden view room we stayed in was comfortable and clean, and the beach is right at your doorstep! Not to mention the 2 min walk to downtown Playa del Carmen, complete with its variety of restaurants and shops. It does get a little noisy during the weekend,... More

We stayed at Playa Palms the end of January 2012 and had a great stay overall. I would stay at Playa Palms again, but here are some things to keep in mind. Pros: Friendly staff, good service, clean rooms. There is someone to help you at all times of the day. The rooms were clean. We stayed in a one... More

We stayed at the Playa Palms over the holidays 12/28/11-1/4/12. This was our 6th time back to the Playa del Carmen area, but our first time not staying at an all-inclusive. This gave us an opportunity to sample the many great restaurants in town. PROS: Wonderful, helpful staff, nice rooms with balconies affording great views of the ocean (2nd or... More

Can't say enough about Playa Palms. Easy livin' downtown Playa. Just steps from ocean and city, and great service. Our second trip, this time my wife and I brought 4 others down and we all just love this place. Big thanks to Victor, Carlos, and Luis, for their hard work and being so accommodating. Our son speaks fluent Spanish and... More

Just returned from a week at the Playa Palms. I have never been to Mexico and it turned out great! The hotel was great. Clean and spacious and the staff was unbeatable. We had a studio oceanview- room 202. What a view of the ocean. At night you could hear -thump-thump-thump outside on the deck. But you could still talk... More