My husband and I stayed at the Playa Palms from April 30th thru May 5th. Upon arrival, the staff was very welcoming and our room was spotless. As others have stated, the location is perfect! We walked between Calle 2 and Calle 28 almost daily shopping and trying out new restaurants. Going either direction, the hotel was dead center. Other... More

Nice place for being on the ocean. Happened to be walking in to the small public restroom our first day though and heard and smelled one of the staff members using the facility, walked out without washing her hands!!! Kindof grossed me out. Staff was friendly and nice, rooms are clean and not noisy with all the partying going on... More

My fiance and I have stayed at Playa Palms twice and never been disappointed. Great beach location with the capability to walk everywhere for dinner and night life. The staff have been friendly and relaxing on the balcony hamocks after a long day on the beach is the best way to wind down. For the money I would stay here... More

We just got back from a week vaca at Playa Palms. The staff was very welcoming. Our room wasn't ready so they held our bags while we changed into suits & hit the beach. They offered us the use of a cooler and ran after ice, which is just a 1/2 block away, to cool our beer. The location of... More

Just returned from Playa Palms, April 6-11, stayed in room 101. Opened our patio door and the beach was right there! Room had the basics needed, coffee pot, mini fridge (stocked), microwave, wi-fi, room safe, and IPod station. Also liked that water was supplied! The location was great because you could walk to 5th Ave. Dance clubs were close by... More

We just got back from Playa and the stay was wonderful. The beach is just few steps away. . They arranged taxi for all our trips. It was easy to get to the hotel from Cancun airport. We took the ADO bus from the airport (11US$) to Playa bus terminal and walked to the hotel since we didnt have too... More

Stayed at Playa Palms March 19-28, stayed in oceanfront room 301. The location of the room and the view from the deck was fabulous! Also the location of the hotel is ideal because it is basically in the middle of everything. Walking distance to 5th avenue, Mega and many fabulous restaurants and shops. The room was clean and had everything... More

We just returned from Playa and after staying in many all-inclusives over the last few years, we decided we wanted a non all-inclusive on the beach and after much research decided on Playa Palms. We were impressed!! We did get the garden view, it was on first floor, right behind the ocean front room and we loved it!! It was... More

Alright, so after doing significant research for over thirty days I decided Playa Palms was the ONE..and turns out IT WAS! I will make a list of bullet points that will be beneficial for your stay -40 steps to the beach (truly no matter what room you have you will have some view of the ocean, it is literally right... More