It was the first time for my wifw and I to stay at the Royal Haciendas after buying a week 4 years ago. We basically had a wonderful time when we stayed there last week with one glaring exception. Our room was entered without our knowledge on the Sunday after out Saturday arrival. The housekeeping staffs do not work on... More

My husband & I are Royal Resorts owners at the Royal Caribbean Resort in Cancun, which is also very nice. We just love the town of Playa del Carmen, so we periodically trade for the Royal Hacienda in Playa del Carmen. The rooms are very nice, the pool and beach areas are beautiful, and service is good. The food options... More

I stayed here for a week in May with a friend in my condo- our location was right on the beach, jacuzzi tub on the patio with access to the sand, 2 bedroom, 2 bath with full kitchen and guest kitchenette- probably the best location on the property! The service here is great, friendly staff who make you feel like... More

Never Had Bad vacation at the Royals any of them its like visiting your family you haven't seen in a year they love see you again food an fun an old friends the beach is white beautiful an the Ocean is blue is sky an warm weather all time what else can man ask for plenty of sites see an... More

We just love the Haciendas, peaceful, beautiful, friendly. That is why we look forward to coming here from Atlanta each vacation. The staff is awesome, and look forward to serving you, the grounds are spotless and the rooms so comfortable and clean. This is our home away from home. And the spa is top notch. Thomas Moore very accommodating where... More

I'll be honest, we booked this with another couple who purchased last week a year prior when in the Cancun resort. I opted for a main villa (A room) on the H side of the resort w/all inclusive and I was a bit concerned regarding what this could possibly comprise of for under $2000 for a full Saturday-Saturday experience. I... More

We own at the Royal Islander, but since the Royal Haciendas opened, it is our choice via II swapping, 2 weeks per year. This year was 4/27 to 5/11. I was concerned with the recent management change and the institution of the new outsider's All-Inclusive requirement. But, my fears are gone and seeing a higher occupancy rate and improvements in... More

Good value for this location. Courteous concierge and staff. Clean rooms and facilities. Average food. Thomas Moore transportation exceptional and reasonably priced. Pool bar/grill was nice as was the swimming pools.

We just got back from a week's vacation at the Royal Haciendas in Playa del Carmen. My Husband and I were invited down by my Cousin and his wife, who are owners. This was our first trip. From the time we stepped foot onto the property, until the day we disembarked to fly back home to Charlotte, NC, our stay... More