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The Royal Playa del Carmen

4.5 of 5
Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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$298 (USD)
The Royal Playa del Carmen
Ranked #23 of 193 hotels in Playa del Carmen
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6,314 reviews from our community

Traveller rating
    4,733
    957
    329
    179
    116
See reviews for
Families
545
 
Couples
3927
 
Solo
65
 
Business
82
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Edmonton, Alberta, Canada
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

The Royal in Playa del Carmen is a great hotel with six plus excellent service and the location (beachfront and 5th ave a block away makes it great to know the nightlife action in Playa. From the moment we arrived the service was magical, staff salutes (hand on their heart), 5 different + types of food restaurants French/Mexican / Mediterranean/... More

Was this review helpful? Yes
Jupiter, Florida
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Firstly, the staff were wonderful - everyone truly wants the best and no effort can be too much for them - they would always go out of their way to help. Beautiful buildings, grounds and pools set up for a great vacation. Probably one of the best in the area. Following comments are just our specific experience - it's easy... More

Was this review helpful? Yes 2
Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 20 May 2013 NEW

My husband and I went here for our honeymoon in the second week of May this year. The resort is well laid out and beautiful. One of the nicest things that I appreciated was that it was not too big and I didn't spend the entire vacation walking from one place to another. I have been to 3 or four... More

Was this review helpful? Yes 3
Flushing, New York
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

I love the Royal! There are so many food options and everything is delicious. The rooms are clean and spacious and you cannot beat the quality of the staff. They are so attentive and respectful. Can't wait to go back!

Was this review helpful? Yes
Baltimore, Maryland
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

We attended for a destination wedding. There was about 30 of us in the group. The food at the resort was just ok. Not great. Service was absolutely fantastic. we were in building 44 next to the construction. No accommodations were offered to offset the noise of the construction. Even the bride and groom were not offered a romantic lobster... More

Was this review helpful? Yes 3
Lincoln, Nebraska
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

We had a great experience that The Royal. Beautiful scenary everywhere you go. The service was spectacular from housekeeping to restaurants to the bars. We especially liked Katie, Carlos, Jiminez, Mitch, and Victor. They all made our stay at the Royal exceptional. The restaurants were all good, especially Maria Marie and Asaina. We especially liked the coconut ice cream. The... More

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Morristown, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

We love this place to death and this trip was extra special bc we were having our wedding here this time around. We had About 30 guests and everyone loved it! No one wanted to leave. All the restaurants are great and service is wonderful, the rooms are great too. This time around we had an ocean front master suite,... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 May 2013 NEW via mobile

My husband and I had a wedding in Mexico so we checked into the Royal a few days early to enjoy some time together before switching hotels and moving to the hotel where the wedding was to take place. Our stay at The Royal was meant to be relaxing. We requested a quiet room, away from the pool and lobby.... More

Was this review helpful? Yes 5
Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

My husband and I went to the Royal for our belated honeymoon in May 2013. It was really amazing. The room was amazing, we had a junior suite. Everyday we'd come back to a little surprise towel sculpture on our bed...too cute. Even room service was amazing. The food was all around very good. Breakfasts and lunches were ok...but we... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

I loved my time here. At first, I was worried about going due to all of the reviews of people getting the stomach bug. I actually prepared to be sick and took preventative measures by bringing hand sanitizer, pepto bismol, immodium, and prescriptions for Diarrhea and vomiting from my doctor. However, I never got sick and I did not limit... More

Was this review helpful? Yes 3
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View all 193 hotels in Playa del Carmen, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Room service(298)
  • Maria Marie(281)
  • Very good(252)
  • Ocean views(148)
  • Entertainment staff(146)
  • Lobby bar(135)
  • Chef plate(135)
  • Great time(125)
  • Romance concierge(89)
  • Main pool(66)

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotels in Playa del Carmen
#9 Family Hotels in Playa del Carmen
#11 Top resorts Hotels in Playa del Carmen
#16 Luxury Hotels in Playa del Carmen
#19 On the Beach Hotels in Playa del Carmen
Price range (per night): 335 AUD - 691 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
New redesigned and redefined THE ROYAL Playa del Carmen is one of the most successful resorts on the Riviera Maya. Guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance boasting a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue. ... more   less 
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Also Known As:
The Royal Playa Del Carmen Hotel
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
Royal Playa
The Royal Playa Del Carmen Riviera Maya, Mexico

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The Royal Playa del Carmen
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