The biggest problem we had is that it was IMPOSSIBLE to sleep because of the really loud music. I understand that it's expected due to its location (very close to clubs) but they could've mention it in their site or something. The music stopped around 6am everyday. To make things worse, there were some repairs been made in the hotel... More

Been there in march, the website was very deceiving and the place looked pretty on the Internet...I was surprised that agoda recommended that! As soon as I entered the room we were hit and almost killed by the stinking smell coming from the toilet! We were exhausted but the shower was soo filty and he towels were stained with blood-like... More

We were in Mexico already, we did not have a room for the last 4 days of our trip. We used one of the popular websites, and chose this one. Booking was no problem. We chose this for the beach location, and one of our group had not been to Playa before and wanted the whole 'experience'. We arrived about... More

The doors have very bad locks, the room smells funny, the music is VERY loud during the nights, the warm water runs out in the mornings, la chica in the reception told us to visit a doctor that costs 70 USD just for visit when a near by doctor on av. Juarez costs 70 pesos (luckily we found it before... More

OK so it's either a hidden gem or the worst ever- according to other reviews. Guess what! oth right. We came here 11 years ago and discovered this lovely laid back, simple hotel on the beach at what was then sleepy but beautiful Playa del Carmen. Well, 11 years is a long time and now Playa del Carmen is a... More

We booked this hotel mainly because of its location, right on the beach. I regret so much not having read these reviews, we would have saved money and time, and a good night sleep... First of all, i have to admit the guy in the lobby was friendly but our dissapointment began when we opened the door to an awfully... More

Been to playa four times (so far) . This trip we were forced out of our regular place because of construction and found this place walking back to get our car. Great value for a place on the beach not to mention free parking and 24/7 security. Good food, drinks, pool, and Steve's dive/snorkle shop just next door. Rooms are... More

I stayed for 2 nights at the Costa Del Mar. This hotel is very basic. It's in a great location and an ok value for right on the beach, but it is not somewhere I would stay again. It is basically clean (though not spotless), things in the room functioned fine, no internet except in the lobby. But you get... More

I agree with the other reviewers. We got a fantastic deal. We were stranded in the area after our flights to Cuba were cancelled. It was one of the only hotels in town we could drive up to. The staff were friendly. Great spot right on the beach with deck chair service (love the buckets of beer) and great snacks,... More