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Riu Lupita Hotel

3.5 of 5
Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Hotel amenities
Riu Lupita Hotel
Ranked #76 of 184 hotels in Playa del Carmen
4.0 of 5 stars 820 Reviews
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820 reviews from our community

What travellers say about this hotel
  • Beach Club(32)
  • Very good(25)
  • Shuttle buses(22)
  • Entertainments team(20)
  • Golf course(15)
  • Mini bar(14)
  • Main pool(8)
  • Other review(6)
  • Star resort(6)
  • Riviera Maya(5)
Traveller rating
    279
    310
    141
    62
    28
Only show reviews for Family (162) | Couples (354) | Business (4)
Date Rating
Montreal, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 May 2012
5
people found this review helpful

Ok, what can I say first! Aldo was our favourite at the front desk. An amazing person with great customer service skills. He is fluently bilingual and an asset to the resort. He will treat you like family your whole stay there. Food was amazing, buffet service was excellent. I was allergic to seafood and the chef went through each... More

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Amherst, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 May 2012
6
people found this review helpful

The Riu Lupita is a wonderful place to spend a week of vacation in Playacar. The hotel is located in a gated community and is safe for walking, jogging, or bicycles. The hotel is not on the beach but a shuttle runs all day taking you to their beach club located on a beautiful stretch of white sand and turquoise... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

We stayed here in April and all the staff from reception to restaraunt were exceptional, a special mention to the entertainment team they really made our holiday fun from day one , there smiles when they greeted you good morning to the professional shows were brilliant all the team are excellent especially rafa and the two young ladies they really... More

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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 May 2012
2
people found this review helpful

This trip was our first to the Mayan area of Mexico. We were able to book a 9 day package about 4 weeks before departure for a good price (and got the last seats available for the 9 day option). The Riu Lupita is off the beach but does offer a shuttle service that stops near 5th Ave to drop... More

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Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 May 2012
3
people found this review helpful

We have just returned from a 2 week stay in this resort and must say that all in all we enjoyed our stay very much... Our room was near the tennis court and although they played from very early in the morning we wasn't disturbed by it at all. The room was kept spotless by housekeeping. the aircon worked perfectly... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

I stayed with my husband, 3 year old daughter and my mum for 2 weeks in Riu Lupita. We had the best time, the rooms are spacious and clean, air con, great clean pools, fantastic entertainment as these go, the staff are lovely and trying their best to help. Locationwise - not too bothered that hotel is not on the... More

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Guelph
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 April 2012
3
people found this review helpful

This off the beach resort is very welcoming and easy going. No matter what your preference, action (danicng, games, excursions, drinks) or relaxation (quiet, pool, good food) then this place fits. It was nice to have the option to head to the beach - we spent all day every day at a neighbouring Riu and enjoyed their amenities but loved... More

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montreal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Just returned April 16-23rd. From the time we walked into the lobby til the very last day, we were so thrilled with our time spent at this hotel. Staff super accommodating, even calling our room to check if everything was to our satisfaction. Thanks Aldo! This is a smaller, cozier family-style resort which made it very attractive for us. One... More

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Cambridge
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

We have just returned from a 14 day holiday at the Riu Lupita. We are a family with two children aged 11 and 12 years and all of us had an excellent time and are missing it! This hotel is smaller that the other Riu's in Playacar but we preferred this. The Entertainment Staff were absolutely fantastic and could not... More

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Utrecht, Holland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 April 2012

We choose this hotel for his kindness, the fact it lays a bit from the beach but not to far. The food was excellent, the drinks yummy and the entertaiment for the kids perfect! More

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Additional Information about Riu Lupita Hotel

  • Riu Lupita
  • Riu Lupita Resort
  • Riu Lupita Mayan Riviera
  • Riu Lupita Mexico
Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Price range (per night):* 91 AUD - 172 AUD

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