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All 184 Playa del Carmen hotels »

Ocean Maya Royale

3.0 of 5
Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
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Ocean Maya Royale
Ranked #59 of 184 hotels in Playa del Carmen
4.0 of 5 stars 1659 Reviews
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1,659 reviews from our community

What travellers say about this hotel
  • Entertainment staff(80)
  • Very nice(68)
  • Beach area(48)
  • Pool bar(43)
  • Great time(38)
  • Japanese restaurant(34)
  • Grounds were beautiful(23)
  • Italian restaurant(22)
  • Friendly and helpful(22)
  • Free shuttle(22)
Traveller rating
    575
    596
    241
    146
    101
Only show reviews for Family (219) | Couples (780) | Business (9)
Date Rating
Oxon, uk
1 review
4 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

We were very late on arrival due to Thompson's poor flight lost a day plus of our holiday and given a £20.00 food voucher and a letter to claim our losses off our insurance company we did eventually leave Gatwick 9and a half hours late, having spent 12 hour around Gatwick North then to do a ten and a half... More

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Devon
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW
2
people found this review helpful

My Husband and I have just returned (today) from the Ocean Maya. This was our first time visiting Mexico and although we had decided to visit through recomendation, we chose the Ocean Maya through travel advisor advice. Having read some previous reviews I was very worried about what we had let ourselves in for, having experienced a wonderful holiday to... More

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Orillia, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

I was a guest at a wedding at the resort. The beach ceremony was lovely, and the reception dinner was great. The staff here are courteous, friendly, and professional. The activities staff provided top-notch entertainment at the evening shows, and were very patient with us shy dancers during the after-show festivities. The buffet was okay as buffets go but I... More

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South East
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

Had a great holiday at the H10 Ocean Maya, very relaxing atmosphere, didnt have any trouble getting sun loungers everyday. Food was nice. The highlight of the holiday was most definitely the staff. Very polite and helpful. The lobby bar staff, particularly Luis and Miguel were always quick to serve you a drink, always happy and smiling and made our... More

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Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

This was my husband and mine's first all-inclusive experience, we went with two other couples and had a great time! Like many, I was worried because of some of the reviews, but was pleasantly surprised that these fears were unfounded. A few comments: Food - All the al la cartes were delicious, in the week we were there we went... More

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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
3
people found this review helpful

I'd like to begin this review by stating...our group of 6 (3 married couples, late 20s, early 30s) continued the tradition of loud and obnoxious Americans at the resort....If you were in the Italian restaurant last Friday for dinner, you probably know what I'm talking about :) As for the resort, I thought overall it was very good. Great food,... More

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Haverhill, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 May 2012
4
people found this review helpful

I went to Ocean Maya from May 17th-20th 2012 with a group of 8 people. We were all in our 20's except for two *Buffet not the best could have more choices *Resort ground beautiful but a lot of walk to get anywhere from the room to the pool or to dinner *Staff very friendly and helpful the bartenders are... More

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Austin, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

I stayed at Ocean Maya Royale during Spring Break. I could not believe how close to the water it was. Just a short walk to a very cool bar. The condo was very clean and very nice. Had a wonderful "beachy" atmosphere! The accommodations were wonderful and I would definitely go back. More

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Halifax, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 May 2012
8
people found this review helpful

April 28-MAY 5TH, 2012.This was our second trip to Mexico and the first time at the Ocean Maya...I am usually not at a loss for words but our stay here has left me that way. From the time you enter the beautiful lobby and made it to the beach you felt welcome and new that you were going to have... More

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Abbotsford, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

This was my first trip to Mexico and it was way better than I had expected. Room was gorgeous, and all staff were so friendly.. Special thanks to OMAR and URIEL the entertainment staff for making my trip that much more awesome.. Same with the boys at the bar Miguel, Daniel and Carlos for being amazing bar tenders I miss... More

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Additional Information about Ocean Maya Royale

  • Ocean Maya Hotel
  • Ocean Maya Playa Del Carmen
  • Hacienda Maya
Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Price range (per night):* 140 AUD - 391 AUD

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Ocean Maya Royale
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