We took our 6, 9 & 11 year old from Jun 7th – June 14th. This was a great vacation. We will be back. Try to get a room close to the main pool or you will walk a long way to get things from your room. The people were wonderful, the grounds stunning and the food was good. Here... More

We stayed from June 7-12. Arrival I was a bit concerned because I had read the reviews and did not want to fight off the timeshare presentation. Mimi was the rep who sat down with us and she was kind, knowledgeable and took our no we are not interested without being rude or upset. So off we go. Our room... More

Last year May we went for the first time to Sandos Caracol Eco Resort, and had such wonderfull time that we booked again for 3 weeks this year May/June. This time we booked select club, and that made our vacation even better! The resort is beautifull with all it's nature and wildlife. Lot's of choice where to eat, special restaurants... More

I have chosen this hotel with couple of friends for one week holiday and I must say it was the best option I could make. The hotel is just excellent, if I speak about the tidiness, room service, the beaches, the food range - this was the best I have ever had before, really. The entertainers in the hotel did... More

We spent at Caracol Eco one week after travelling through Yucatan Peninsula. I ve been to many hotels but I have to say that the servis at Caracol Eco is one of the best, maybe even the best I have ever seen. Nice rooms, great location in the nature, awesome caterring and great staff. Only one ¨con¨ could be the... More

Best vacation so far. Resort huge. Activities great. Shows great. Aqua park needs to be deeper for 8-12 yr. olds. Service excellent. Staff very attentive and friendly. Know some Spanish, will help. Buffet Food is different but not nasty, just not use to it. Brazalian & Steak restaurant EXCELLENT. Take plenty of insect repellant & sunscreen (biogradeable). Pack extremely light,... More

Ok so we just came back from Sandos Caracol today. We were there for 1 week and it was fantastic! Great value for what you pay for and amazing customer service. 1. Food- there is variety of food for EVERYONE! Everything we tasted was fresh and had something different everyday. Best a la carte restaurant was Los Lirios for us.... More

My family and I will be arriving at the resort on June 19th through the 25th. We have been reading trip advisor almost everyday to learn about the resort, the good and the bad. I have reached out to Luis Ramirez who is the Director at the resort who put me in contact with Nora Naumann who is the chief... More

We just returned from a week long vacation with our 9 and 10 year old sons. The crazy, torrential rain was a real disappointment, but we tried to make the best of our rainy first 4 days. I can't say enough about what a good job the staff did of trying to keep things dry. They were constantly working to... More