My husband and I have just returned today from 2 weeks at the Reef Playacar. Have to mention willy, what a lovely boy and so charming throughout our whole stay. He is part of concierge service.. The hotel is small compared to many and very nicely laid out with a cenote and small jungle in middle of room blocks. We... More

We just returned from a fantastic week at the Reef! We booked an upgraded premium room...which was on the third floor facing out. Room: basic, clean, fridge restocked daily, quiet but no view (i would choose quiet over view anyway!) Staff: Willy was the first staff we encountered....priceless! Front desk was friendly and efficient, Time share people are there but... More

Returned recently from the Reef & absolutely loved it!! The beach is gorgeous, as everyone else said. The pools were super clean & warm, too. And the employees there are so friendly!!! Loved that they took us right to our room, carrying our luggage for us. We had requested a 2nd floor room near the pool/beach, and that's exactly what... More

We stayed at the Reef from May 8-14th. The resort is on a smaller scale which was nice for us as that was what we were looking for. There are a lot of stairs to deal with and if you have trouble climbing stairs, it can be a little difficult to handle. We loved the resort, the setting is beautiful,... More

This was my first time staying at the Reef & it was recommended by family friends who are also travel agents. The price was very fair & it was a great vacation for the money paid. The Grounds: The hotel's grounds were AMAZING! It's set up as if the hotel was plopped in the middle of a small jungle. I... More

I have to say after reading the muliple reviews on Trip Advisor I was concerned about my trop to the Reef. I stayed at the Reef for 2 nights. I thought for the price it was worth it to stay a few nights. I am glad I was not there for more than that though I must say. The staff... More

We were at the Reef from the 27th April until the 6th May. Must admit after reading the reviews I was a little worried about my choice, but we did have a lovely time. We had a room on the 3rd floor over looking the garden and the Rio Palace, it was very quiet. The room had a lovely comfy... More

Just come back home after a wonderful week. We were at the hotel from May 6 to May 13 and we enjoy everything of this little place. Only after 2 minutes in the lobby, Willy took care of us and brought our luggage to our pretty clean room. After that, first time at the buffet for Dinner and we were... More

We stayed at the Reef last two weeks of April, we really enjoyed our stay, everything was very clean, the room was nice, bed was lovely and comfortable, towels changed daily. We enjoyed all the restaurants, the buffet was good as were both the a la carte restaurants which were both well air conditioned. The beach is lovely, warm blue... More