I can't say enough great things about this place, our stay here was amazing! Get the swim up suite or go big and try for room 116 or 117 (we were in 109, it was beautiful but lacked the hammock and pool top jacuzzi of 116 & 117). There are ~50 rooms here so it's the perfect size, my boyfriend... More

We stayed at the beginning of February, from the time we checked in we were memorized by the beauty and tranquility of the hotel. The entire staff exceeded all of our expectations with their service and freindliness, always ready to help in any way. We have been to the area before and by far this is the best most memorable... More

We stayed the last 2 nights of our holidays and it was a perfect fit for us. We were close enough to most everything, even walked to Walmart for some wine and a cable for our ipad. Upon registering, I politly mentionned some concern over the noise comments of others and they gave us a room more on the inside... More

I really am challenged between giving this hotel 3 or 4 stars but have opted for the higher rating simply because it seems that Playa Del Carmen Hotels are a tad pricey for what you get. The hotel is located a stones throw from the main tourist street 5th avenue, which is good and bad. The good part is the... More

The facade is ordinary, but once you are inside its like an oasis. What a charming and cozy hotel. Likes: - The ambience and the sanctuary-feel inner area of the hotel, which has the living room, a bar, Jacuzzi, and swimming pool. - The service: everyone is so friendly and happy to assist you, things are more personalized here as... More

We just came back from a week long honeymoon at La Tortuga and are already trying to figure out when we can go back. First, the service is amazing. The staff remembered who we are and were constantly asking how are stay was and if there was anything they could do for us. The staff at El Bistro was friendly... More

La Tortuga is an amazing discovery in Playa del Carmen one block off 5th Avenue (Restaurant Row) and a mere 3-blocks from one of the most beautiful beaches anywhere! From the instant you enter the cozy lobby and receive your welcome cocktail, you know you have arrived. The staff could not be more accommodating. The array of room options presents... More

Set one block back from the main tourist street and 10 mins walk from main bus station, this hotel is the ideal retreat from the hustle and bustle of commercial Playa del Carmen. It is designed in a cave style and you can hop across the pool to get to your room. The room had a luxurious feel and was... More

standard room was small and tired; with an extremely small window, it is extremely dark and depressing. no quilt in the room (you could use the cover instead but i wonder how frequent it is washed). the room was not thoroughly cleaned (there were molds on the air conditioner; there were small insects and tiny leaves in the coffee machine!).... More