I would first off like to say that this resort is amazing. Our room was very nice, house keeping came everyday to clean, the food was excellent, and the resort itself was beautiful. The staff there were always friendly and hard working. The only problem that I had is that my now husband and I got married at the resort... More

Amazing hotel in Playacar! It combines perfectly a great beach and a natural environment. Our room was faced towards the jungle, so we had flamingos and peacocks by our window every day. We became friends with a peacock that decided to make our balcony as its bedroom...and in Rome be a Roman... so we decided that the peacock was entitled... More

My husband and I came back to this property, as our prior visit was so wonderful. We booked the ocean front...and was originally booked into Tucan...but again got the Quetzal side. They basically mirror each other, draperies and bedspreads being the only difference. Our stay was from April 7-16th. This is one of the busiest times, as it was Easter... More

My husband and I had a wonderful holiday here in April. The hotel is definately not just for families, it is suitable for all. I emailed Luz, the customer services manager, about a week before we travelled and made our reservations for the restaurants in advance, no problem at all. Also, it was my Husbands' 50th birthday during our stay... More

Just back from a great trip and staying at this hotel was perfect. Couldn't fault a thing. Was nice to have other themed restaurants to go too. Beach was amazing and pool area was very nice too. I went to the spa where the steam room left a lot to be desired, had to ask for steam and still didn't... More

My wife and I stayed here for 3 weeks in March/April. I wont go into details about the hotel as all the reviews I have read really cover everything you need to know. The Quetzal is great, its clean, beautiful and very family friendly. We chose this hotel not just for a holiday but also to get married. Many hours... More

Overview Iberostar Quetzal and Tucan are really just one resort – if you book for one, you really book for both. The resort features a large pool area, a fantastic beach, tennis, archery, air rifles, various water sports, five specialty restaurants, three buffet type restaurants, a pool area grill, and a children’s program. The resort has a clientele of varied... More

We try to come to an IB every year. This one is our favorite and we stayed from 4-25 to 5-10. We stayed at another hotel in October, which was a nice hotel, but did not come up to the standards of this hotel although the other hotel was more expensive. Since we are repeat guests at the Quetzal, I... More

Stayed here May 2012 for 14 nights really enjoyed this hotel, From the top arrival we were dealt with very efficiently friendly check in lovely arrivals area very pretty. Room we were allocated 2921 which is second floor right next to reception, we overlooked to riu I was a bit out of sorts with this, close to the disco which... More