We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Quetzal Playacar

3.5 of 5
Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Hotel amenities
Iberostar Quetzal Playacar
Ranked #41 of 193 hotels in Playa del Carmen
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

1,699 reviews from our community

Traveller rating
    991
    506
    119
    63
    20
See reviews for
Families
576
 
Couples
564
 
Solo
17
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
gateshead
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

stayed here 29th april after 3 days we left it was that bad. the second hotel iberostar maya was amazing best we have ever had .and we have travelled to 28 different countrys we have been to mexico 7 times .never seen anything like the quetzal before the rooms the food the drinks tbuilding niose its all very true we... More

Was this review helpful? Yes
Norfolk, Virginia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

I just want to let the person Bellow know that Margaritas Are made on the Blender, If you dont want them like that they are called on the Rocks" I dont think you Know much of the Mexican , like you think you do :) Also the food around Mexico its prepare different everywhere you go. It will never be... More

Was this review helpful? Yes 12
Melton Mowbray, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
153 helpful votes 153 helpful votes
2 of 5 stars Reviewed 14 May 2013 NEW

This is a very, very long review so, if like us, you appreciate a detailed and accurate review, then pour yourself another big drink, turn off your phone, settle down and read on to find out why this hotel is in no shape or form a 5-star hotel. If not here's the précised version - choose another hotel. We have... More

Was this review helpful? Yes 4
Troy, Michigan
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

We vacationed to Iberostar Quetzal/Tucan this week in May. We have never been to an Iberostar before and were very pleased. My selling points for this great resort: -Beautiful grounds with tons of animal life - giant tortuises, monkeys, tropical birds -2 buffets for lunch and dinner, 5 restaurants for dinner, 2 different buffets for lunch all with great food... More

Was this review helpful? Yes 3
uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013 NEW

This is our second 2week trip to this hotel but this time it was so much more special. We booked our wedding in 2012 and from that day on the fabulous wedding coordinator Alejandra made the experience hassle free and sooooo special for us. She works so hard and will make this once In a life time event perfect and... More

Was this review helpful? Yes
Ely, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 May 2013

We are from the UK and this was our first trip to Mexico, we stayed at Iberostar Quetzal (Same as the Iberostar Tucan, they share facilities and restaurants) from 21st April - 6th May. This holiday was booked a year ago and I have to say I was worried when the trip advisor rating started to drop as our holiday... More

Was this review helpful? Yes 8
Queretaro
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 9 May 2013

This is my review: Location: Near Playa del Carmen. You can even walk to "la 5° avenida" (main street) if you love to walk, if not, a taxi ride cost like 5 usd. Beach: Very very nice beach, calm sea, a lot of sea shells, warm crystal water. And if you walk to the south you will find amazing rocks... More

Was this review helpful? Yes 7
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013 via mobile

We decided to go to Mexico as it was our honeymoon so we wanted something a bit different to the standard holiday. This was a perfect choice and could not be faulted. The entertainment staff were brilliant, the rooms were good and perfect location. We went to all 5 restaurants, Japanese was our favourite! The Buffett was also brilliant and... More

Was this review helpful? Yes 1
Goddard, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 May 2013

I love the people in Mexico we used USA transfers they were GREAT! The hotel was nice the room was nice the staff was GREAT. The food was ok the better meal was breakfast. The drinks at the front bar were GREAT, the other bars were ok. The fridge in our room was not cold we had lots of beer... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 May 2013

I'm a little late writing this review, but this place was amazing! We stayed March 2011, I know it says December 2012, that's not right. Great beach, great resort and great staff! We walked into town one day, it was about a 10 minute walk, not too bad. It's actually 2 resorts combined in one location, we never had a... More

Was this review helpful? Yes 1
Iberostar Tucan Hotel
Great value on a similar hotel
Playa del Carmen, Riviera Maya
4.5 of 5 stars 3,085 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Playa del Carmen
Trendy
Grand Sirenis Riviera Maya Hotel & Spa
Grand Sirenis Riviera Maya Hotel... 4.0 of 5 stars 3,065 reviews
Romantic
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda 4.0 of 5 stars 4,004 reviews
Luxury
Riu Palace Mexico
Riu Palace Mexico 4.5 of 5 stars 2,277 reviews
Good for business
Playacar Palace
Playacar Palace 4.5 of 5 stars 1,365 reviews
Show Prices ABS:HotelCheckRates-d599193?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d650492?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d219633?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Playa del Carmen hotels
Iberostar Tucan Hotel 4.5 of 5 stars 3,085 reviews Sandos Playacar Beach Resort & S... 4.0 of 5 stars 4,290 reviews Iberostar Paraiso Lindo 4.5 of 5 stars 2,609 reviews Sandos Caracol Eco Resort & Spa 4.0 of 5 stars 4,848 reviews
Show Prices ABS:HotelCheckRates-d214254?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d153378?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d284824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219156?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 193 hotels in Playa del Carmen, ranked by popularity

Been to Iberostar Quetzal Playacar? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Iberostar Quetzal Playacar

Also Known As:
Iberostar Quetzal Playacar Hotel
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Quetzal
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#20 Top resorts Hotels in Playa del Carmen
#30 Family Hotels in Playa del Carmen
#68 Romantic Hotels in Playa del Carmen
Price range (per night): 204 AUD - 329 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Caribbean Online Mgt Corp., Expedia, BookIt.com, Tingo, Venere and Hotels.com so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Iberostar Quetzal Playacar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Iberostar Quetzal Playacar
See lowest price for your stay* (from our partners)
Show Prices