The staff at this small hotel were excellent. The room itself was ok. The beds were hard as rock (almost literally) and provided a very uncomfortable night's sleep. The hotel is in a great location, right on 5th Avenue. The excellent restaurant below is apparently not associated with the hotel, but all rooms look down onto the restaurant which forms... More

I have stayed here 3 times already, always becasue I love to scuba in the Cenotes and always bring friends with me. The rooms are clean, the staff friendly and the location is on the main street - great area. Very central to ruins, cenotes, tulum, shopping, scuba.

Great location just of 5th Av, and very handy for the very nice northern part of the Playa del Carmen beach. It's a place with lots of character. Rooms are a good with all the key things a/c fan safe tv fridge etc and most importantly was very clean. The staff were brilliant, always friendly, helpful and very competent in... More

We had a wonderful holiday in Playa Del Carmen, helped greatly by our stay in this hotel, with some of the friendliest and most helpful reseption staff you'll find anywhere. Although our room couldn't be described as luxurious, it was quite large with ample room for the two double beds. The good sized ensuite bathroom had a lovely powerful shower... More

Hacienda Mariposa is a great value for its location right on Playa del Carmen’s northern popular 5th Avenue and close to Playa’s best beach. They offer free beach towels and a great deal on one of the best beach clubs - Mamita’s Beach Club (45 pesos). The room was simple but they have friendly staff, free Wi-Fi in the lobby,... More

We stayed a week in early January 2012. Loved the hotel and staff. Our room was overlooking 5th avenue which was very entertaining 24/7. The room was fairly small but had everything we needed including a small fridge. The water pressure was excellent and we never ran out of hot water. AC worked great. The front desk people where extremely... More

This hotel was perfect! We were there at the beginning of December and it was like we had the whole hotel to ourselves. It was quiet and clean, we had our own patio seating area, cable, A/C and daily room service! For $40 a night you cant always get all those amenities. The staff was not overly doting, but helpful... More

Fair hotel, in quiet corner of animated street, moderate price, small but clean room. Especially, a kind, helpful owner ( receptionnist ) to rely, A pleasant stay. Asian couple from France

Great staff and great service, i recommend to everybody.