We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal Hideaway Playacar All-inclusive Resort, Playa del Carmen, Riviera Maya, Mexico

All 195 Playa del Carmen hotels »
All 195 Playa del Carmen hotels

Royal Hideaway Playacar

5.0 of 5
Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 38% this summer
Royal Hideaway Playacar
1,650 traveller photos
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity BookIt.com
and 13 more sites!
90%
Ranked #13 of 195 hotels in Playa del Carmen
4.5 of 5 stars 1713 Reviews
Most recent review
“Very Enjoyable Stay”
5 of 5 stars Reviewed 18 June 2013
Scooterson Cincinnati, Ohio
Write a Review

1,713 reviews from our community

Traveller rating
    1,250
    304
    90
    46
    23
See reviews for
Families
86
 
Couples
943
 
Solo
22
 
Business
24
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very Enjoyable Stay”
5 of 5 stars Reviewed 18 June 2013 NEW

We just returned from our stay at the RH June 8th thru June 15th The tropical atmosphere of the perfectly manicured grounds is the first thing you notice as you leave the lobby. It is short walk to the beach or your room. Choice of pools, some very small and quite or the larger pools located at the beach area,... More

Was this review helpful? Yes 3
Austin, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Don't wait - go NOW! This place is absolutely wonderful!”
5 of 5 stars Reviewed 18 June 2013 NEW

Wow. My husband and I just got back from our honeymoon at Royal Hideaway Playacar. We couldn't have been more impressed by the staff and amenities, so where to start... First, this is a great resort for couples or adults looking for a serene, relaxing vacation. It is fairly small and intimate which is lovely in comparison to the large... More

Was this review helpful? Yes 3
Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful Stay”
5 of 5 stars Reviewed 14 June 2013 NEW

My wife and I celebrated our 25th anniversary at the Royal Hideaway the week of 6/2/2013.We couldn't have been more pleased with our stay.Unfortunately mother nature didn't cooperate the first couple days giving us torrential downpours,but that was our first indication that we were staying at a very special place.In the pouring rain staff members of the Royal Hideaway worked... More

Was this review helpful? Yes 4
RoyalHideaway1, Reputation Management at Royal Hideaway Playacar, responded to this review
18 June 2013

Dear D9S, First of all, thank you for choosing our resort to spend your 25th anniversary. This is an amazing review, thank so much for sharing your beautiful experience, even it was the rainy week, seems like you had a great time with us. Our highest priority is to make you feel comfortable and happy during your vacations, we are... More

GB
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Dissappointing”
3 of 5 stars Reviewed 14 June 2013 NEW

Having spent a considerable amount of time holidaying in the caribbean we were looking for to a bit of 'reasonably priced' winter sun for the family (with grown up children) over Christmas. Not knowing the area, we had thought that one hours drive south from Cancun would mean a less busy built up area. Sadly we were wrong. The beach,... More

Was this review helpful? Yes 1
Moorestown, New Jersey
1 review
“Watch out for the rip-off”
2 of 5 stars Reviewed 13 June 2013 NEW

Very disappointed on our experience here. The hotel promoted a $100 resort credit for booking online, but when we got to the property they refused to honor it. Really? We thought that kind of rinky-dink exploitation went out with "the old Playacar". Make sure you have all promotions thoroughly documented, as they will rip you off if they can. Plus,... More

Was this review helpful? Yes
Fairfax, VA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Honey, when can we go back?”
5 of 5 stars Reviewed 13 June 2013 NEW

We just came back from our second stay at the Royal Hideaway and it was like coming back to visit friends. Laura, one of the hostesses at Spices and the Grill recognized us from last year and so did a number of waiters. Hector did a great job around the pool to entertain us but without being overwhelming, and Roger,... More

Was this review helpful? Yes 1
Toronto, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
“5-Star Cuisine”
5 of 5 stars Reviewed 10 June 2013

Some reviewers mentioned that the resort is bit outdated, but from our point of view, if you are looking for a well managed property, RH is the right place for you because the 5 star status is right there for you. My wife and I have just returned from our 'probably' last couple retreat as she is now 8 months... More

See all photos
Was this review helpful? Yes 2
RoyalHideaway1, Reputation Management at Royal Hideaway Playacar, responded to this review
18 June 2013

Hello DXJCSU, Thank you for taking the time to review your recent stay with us. Our team is dedicated to fulfill your expectations as Monica did, confirming your dinner reservations and assisted you with your wifeā€™s requirements to make her feel comfortable before your arrival. We are so happy to hear that you had a relax vacation with us and... More

Toronto, Canada
1 review
7 helpful votes 7 helpful votes
“Amazing Food & Service (also gluten-free friendly!)”
5 of 5 stars Reviewed 8 June 2013

Royal Hideaway definitely earns their AAA 5-Diamond Award and among the Leading Hotels of the World (lhw.com). This adult-only resort serves groups ranging from families, corporate groups, and individuals. But don't be mistaken, Royal Hideaway caters to couples. After all, they've adopted the 1978 John Paul Young disco hit "Love is in the Air" as their own. The staff even... More

Was this review helpful? Yes 8
RoyalHideaway1, Reputation Management at Royal Hideaway Playacar, responded to this review
10 June 2013

Dear Ryan W Thank you so much for taking the time to tell us about your experience with us, it is very rewarding to read reviews like this one! Thank you for your kind words about our entire team, this will make them feel very proud about their hard job! We are thrilled that you enjoyed our resort and all... More

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Fabulous setting”
5 of 5 stars Reviewed 7 June 2013

You probably won't enjoy the RH if you are looking for a wild nightlife. However if you appreciate gorgeous tropical gardens, access to the most beautiful stretch of beach in Playacar, and a calm and tranquil environment then you will be very happy. The staff are well trained, friendly and go out of their way to make sure you have... More

Was this review helpful? Yes 5
RoyalHideaway1, Reputation Management at Royal Hideaway Playacar, responded to this review
10 June 2013

Dear Jackie, It is very rewarding to read your review, we feel very happy to know that your experience was great with us! You mentioned our beach, pools and beautiful gardens, the beach is amazing, pristine water, our pools are for everybody who wants to be close to the bar or private in the middle of the gardens; we have... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Perfect Hideaway”
5 of 5 stars Reviewed 7 June 2013

My husband and I have recently returned from this adult only hotel and I have to say it was lovely. The rooms are spacious and clean and the hotel generally well cared for. There were plenty of sun beds no matter what time of day you visited and the entertainment staff were excellent but respectful if you wanted to be... More

Was this review helpful? Yes 2
RoyalHideaway1, Reputation Management at Royal Hideaway Playacar, responded to this review
10 June 2013

Dear Dun45, Thank you for your exceptional review, it is very rewarding to read that you had lovely holidays with us and that you enjoyed everything is our fantastic resort! Thank you so much for your feedback, this will help future guest in order to spend their vacations with us. Thank you for making the exception with us and come... More

 
 
Royal Hideaway Playacar
Royal Hideaway Playacar
4.5 of 5 stars 1,713 reviews
Check-in Check-in Check-out Check-out
 
 
The Royal Playa del Carmen
Great value on a similar hotel
The Royal Playa del Carmen  
Playa del Carmen, Riviera Maya
4.5 of 5 stars 6,518 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Playa del Carmen
Family-friendly
Playacar Palace
Playacar Palace 4.5 of 5 stars 1,413 reviews
Good for business
Valentin Imperial Maya
Valentin Imperial Maya 4.5 of 5 stars 4,990 reviews
Near the beach
Fairmont Mayakoba
Fairmont Mayakoba 4.5 of 5 stars 931 reviews
Near the beach
Luna Blue Hotel
Luna Blue Hotel 4.5 of 5 stars 693 reviews
Show Prices ABS:HotelCheckRates-d155824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d774804?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d574376?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d292966?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Playa del Carmen hotels
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,876 reviews
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso 5.0 of 5 stars 2,184 reviews
The Royal Playa del Carmen
The Royal Playa del Carmen 4.5 of 5 stars 6,518 reviews
Rosewood Mayakoba
Rosewood Mayakoba 5.0 of 5 stars 523 reviews
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d647536?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d754465?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 195 hotels in Playa del Carmen, ranked by popularity

Been to Royal Hideaway Playacar? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • “Las Ventanas” (49)
  • “Room service” (35)
  • “Dinner reservations” (24)
  • “Very nice” (23)
  • “Breakfast buffet” (22)
  • “Infinity pool” (15)
  • “Beach chairs” (8)
  • “Chef Table” (7)
  • “Very good” (6)
  • “Flat screen TV” (6)

What travellers search

  • royal hideaway playacar-mt

Additional Information about Royal Hideaway Playacar

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotels in Playa del Carmen
#9 Luxury Hotels in Playa del Carmen
#10 Romantic Hotels in Playa del Carmen
#10 On the Beach Hotels in Playa del Carmen
#19 Family Hotels in Playa del Carmen
Price range (per night): $384 - $637
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, BookIt.com, Caribbean Online Mgt Corp., Booking.com, Stentorian NV, Splendia, Agoda, Hotels.com, Venere, LHW, Olotels, Priceline, Cheap Tickets, HotelsClick and Tingo so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Hideaway Playacar & Occidental Hotel
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway
Royal Hideaway Playacar Occidental Hotel
Royal Hideaway Playa Del Carmen
Royal Hideaway Mexico
Occidental Royal Hideaway
Royal Hideaway Playacar Playa Del Carmen, Riviera Maya, Mexico

Owners: What's your side of the story?

If you own or manage Royal Hideaway Playacar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (195) | Restaurants (593) | Things to Do (258)
Royal Hideaway Playacar
Lote Hotelero No. 6 Fracc.
Playa del Carmen 77710
Mexico
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Playa del Carmen

infinity pool- a money shot Habitacion 2 camas baƱo Pelican grooming in front of the hotel
Royal Hideaway Playacar Photos (1,650 traveller photos)

Hotels around Playa del Carmen

Explore the world
Hotels
Sightseeing
Restaurants
Royal Hideaway Playacar
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices