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All 184 Playa del Carmen hotels »

Hotel Elements

4.0 of 5
Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico
Hotel amenities
Hotel Elements
Ranked #66 of 184 hotels in Playa del Carmen
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    23
    9
    6
    0
    0
Date Rating
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 15 May 2012

We stayed at the Elements for a family wedding that was next door. First, it's not a hotel at all, they are apartments. If you're going to stay here you definetly need a car and need to stock up on food, toiletries (if you didn't pack them) and pretty much anything else. That's fine if tyou're going on that type... More

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a.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2012
2
people found this review helpful

Nice place so far, but it's not really a hotel but an appartement house, where units are owned by private persons and rented to guests. Ok if you travel as family or group of friends: the appartments are nicely furnished, quite big and have nice terraces. You live there as private person with the maid coming every day (except sunday),... More

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Andy M, Director of Sales at Hotel Elements, responded to this review
2 May 2012

We're glad that you found your unit at the Elements to be nicely furnished, quite big with a great patio! I would like to point out a couple of things that seem to have been lost in translation. The Elements is certainly not an "appartment house", it's a collection of 90 high end condo units considered to be among the... More

New York City, New York
Senior Contributor
43 reviews 43 reviews
Reviews in 27 cities Reviews in 27 cities
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed 1 April 2012

My review is a few months late but hey, better than never. I was in Playa for 2 weeks over Christmas and New Years and spent the first week at this condo. We had the PH unit with gorgeous ocean views and a balcony. I have stayed in many places in Playa and this was by far the best. Pros:... More

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See 4 more reviews by RoxxyGirl for Playa del Carmen
Appleton, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

We looked at the Elements the year before and thought we would love it there, we did but... I have vacationed in Playa del Carmen many times. We always rent a high end condo. Wow to my surprise they have a cockroach infestation that needs to be taken care of. We stayed seven weeks Jan/Feb 2012 and it just got... More

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Andy M, Director of Sales at Hotel Elements, responded to this review
10 April 2012

Hello Mim, We're glad to hear, that overall you loved your experience at the Elements! We're sorry that you had an isolated bug problem in your unit. The Elements has a regular spraying program in effect so this is was an unusual event. All Elements units include daily maid service to assure that they are always clean. But as you're... More

Blainville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 March 2012

Stay of 9 January 2012 to February 20, 2012, at 15 penthouse. This is our second stay at the Element. We are a couple with a child 2 ½ years. The tenants before us had not left the previous day and they were expelled in the morning of our arrival. We waited 3 hours to integrate our condo. We were... More

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Sault Ste. Marie, Michigan, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 March 2012

We stayed here the last week of February, 2012. I'm a little surprised about a bad review here I just read and am, frankly, skeptical of some things said. In any case, here is my experience. We went with another couple and rented a "penthouse." A penthouse unit includes a rooftop area with your own freestanding hot tub and sitting... More

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See 4 more reviews by Scott S for Playa del Carmen
Yakima
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 February 2012
2
people found this review helpful

After viewing hundreds of condo rentals in the Puerto Morelos-Playa del Carmen area, we chose the Elements, as it looked great from the pictures, the reviews were good, and the booking process was easy. Also we felt that the rates were reasonable. I have to say that it is a beautiful building, the way it is designed. But we had... More

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Andy M, Director of Sales at Hotel Elements, responded to this review
27 February 2012

Dear Diannelg56, We're very sorry that you experienced "Welcome" problems upon your arrival at the Elements. When a guest does not provide arrival information, the staff does not know when to expect you. In those cases, we leave an envelope with security with keys and a pre-programmed cell phone. We are the only company that provides a cell phone pre... More

Oliver, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 February 2012

My fiancé and I stayed for 4 nights in February 2012. We had unit 223 which was on the end and faced the ocean. Friends of ours had units over the pool and they all faced the ocean as also but we found they lacked some privacy. I would recommend anything on the second floor or above. We found the... More

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See 2 more reviews by Satoriguy for Playa del Carmen
Bangor, United Kingdom
2 reviews
5 of 5 stars Reviewed 11 February 2012

Just returned from a 2 week stay at The Elements PH10. The accommodation was first class with 2 bedrooms, 2 bathrooms and a large very well equipped living kitchen area and laundry room. The view from the balcony was spectacular over the large pool to the private beach. The pool, like the fitness suite, was cleaned daily and the building... More

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Chandler, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 July 2011
1
person found this review helpful

After doing my research when planning my trip we chose Elements. I would definitely recommend it. The furniture is new, flat screen tv’s, the kitchen is fully equipped. It is not far from 5th Ave also close to the local grocery store Mega which is cheaper then Wal-Mart. We loved all the people that worked there very friendly. We went... More

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Additional Information about Hotel Elements

Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico
Price range (per night):* 174 AUD - 252 AUD

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