Banyan Tree Mayakoba exceeded all expectations. Not a single need went unmet. The staff was ever present but not intrusive. Privacy is nurtured here. The spa pool villa is amazing with a great pool and hottub. Nice pavilion with TV (which never got turned on) mini fridge coffee wine cooler etc. Daily fruit was nice. The included buffet breakfast excellent.... More

We were last there in October 2010, and very rarely return to the same hotel twice. A few of the reviews on TA were critical of the room upkeep and service, so with a little trepidation, I booked for a week in May, as my first-choice dates in April were sold out. The good news is that this is still... More

"Perfection in Paradise" are the words that comes to mind when I think about our stay at Banyan Tree Mayakoba. My wife and I stayed there to celebrate our 30th wedding anniversary. Upon arrival we were greeted by our resort hostess who seated us in the open air reception area and offered us a cold drink and moistened cloth to... More

I would have to rate the Banyan Tree Mayakoba resort among the top 1 or 2 we have stayed to date. The complete staff, from maintenance personnel to front desk was extrememly friendly and helpful and the grounds were amazing. GREAT STAY!!!

It simply doesn't get any better than this. Your private oasis for rejuvenation. We came for a large wedding and honestly I was skeptical of the value for the price. However, that skepticism was completely without base. This is the friendliest, most helpful and polite staff I have ever had the pleasure of dealing with. Everyone was so happy and... More

This was our last resort out of 3 we stayed at in Playa Del Carmen and let's just say, 'we saved the best for last'! We were hesitant going to Banyan Tree as we had just stayed at Secrets Maroma Beach Resort and Fairmont Mayakoba which were both amazing. So we had high expectations given where we had just stayed... More

Still here. Room 105. Shady, but perfect amount if sun. Close to lobby and no noise. Staff is as courteous as you will find. Food so far is average but seems fresh and prepared on site. Beach is narrow and quiet. Still lots more to explore. But after 1 full day, it's great!

Hotel is located on huge amazing grounds. So one would never find themselveds bored and with nothing to do. Villars are very good sizes, most of them have swimming pools and great sunbathing areas. Nagative points: Bicycles need to be rented - even though its peanuts, but in resort where the beach is good 10 minutes ride in golf cart... More

I have just reviewed the Banyan Tree Mayakoba but Joan Harris had been staying at my house whilst I was there and used my computer. Unfortunately, I didn't notice she was still logged in and my review has gone under her name.