My wife did not stay at Hotel Villa del Mar, but our dealings with this hotel were excellent. Anna was very prompt and polite in helping us with our reservation. If we ever stay in Playa for a short period, we will definitely stay in Hotel Villa del Mar. More

My family and I had a wonderful stay in this hotel because not only we were totally comfortable but also the customer service was great. I have never had an experience like this. The staff was really friendly, the rooms very big, fully equipped and clean, the atmosphere quiet and relaxing. Moreover, the location is perfect: only one block from... More

This is a nice place to stay w all you need & a great staff with friendly owners. Dirk & Anna are very tuned in to local activities. Great location 2 minute walk to 5th Ave. Looking forward to my return trip asap. More

Staying here last year was a pleasant experience, but this time I think we ran into every possible problem others have experienced. Check in was long and confusing. We had three rooms booked by three different people. Not rocket science. Dirk went in circles for over 30 minutes before we all were paid up and had our keys. They prefer... More

We were in a deluxe king room. Really nice, spacious with huge private balcony. Staff were very friendly & helpful. Nice pool area, if a little shady. Fantastic location in the heart of town. The fan was very noisy, so we tried using the air con. This was also very noisy indeed and we thought it might even be broken... More

We spent 3 nights in Villa del Mar, right before Xmas, along with our 5 yr old. We had booked online, and Anna the owner was very friendly and a great resource as well. The location is fantastic, 2 mins from the beach and from 5th ave, the center of all activity in PDC. If you want to get away... More

Booked online through Hotels.com. Arrived late from Cancun International Airport. Great room, large and spacious with a large balcony. A few minor things that should be attended to for that extra added experience. Ran out of Toilet paper and was not replaced, an oversite I am sure. Soaps were small and two at the start for 4 days and ran... More

Terrific, welcoming stay at Villa del Mar. The location is great, the rooms are spacious, spotless and AMAZING. We loved everything and would definitely go back again. Service was amazing. Since there was only one room available, we were upgraded to the better room at no cost. Beautiful villa, beautiful rooms. More

This review is a bit overdue!!! I wanted to do a quick trip to the Mayan Riviera last summer. I found Villa del Mar though after reading a variety of reviews of Playa Del Carmen smaller hotels which are often called boutique hotels. This place was well worth the money. Rooms were spacious and immaculate. The walk to the beach... More