The good: * This hotel is cheap. It is one of its strong points. * The location is reasonable. It is not far to the beach or to the main strip. It's also far enough away that one can escape the crowds. * Free good quality wifi. * Helpful staff, though I did have my car loaded for towing after... More

Great location, short walk to the center of 5th Ave and the beach. It is quiet enough at night if you want to avoid all the noises from restaurants and clubs. Hotel staffs are really friendly and super helpful. Rooms are very clean. Chef Juliana makes phenomenal breakfasts. The hotel atmosphere is very cozy and makes you feel at home.

That was the downfall of this sweet boutique hotel. The maid service was astronomical. Service was above and beyond on the roof for a 'continental' breakfast! An understatement - they even made omellettes and fresh eggs to order! The juices were all fresh squeezed and the number of options to choose from was as good as some of the large... More

The first time I went to Playa Del Carmen I choose a resort. I liked the unique and personalized experience at Casa Ticul a way better. I went there with a friend from March 31st to April 12th. The breakfast was so good and healthy. Local specialties were prepared by Juliana and Veronica, and served with a beautiful smile:). The... More

The hotel is located towards the north end of 5th Ave. Very close to all the good restaurants, but it is fairly far from the bus stop if you want to take excursions from the ADO bus station. Check-in was easy. Paola was very warm and welcoming. My boyfriend and I stayed in room 5, right next to the pool... More

My wife and me stayed (FOR SECOND TIME) in Casa Ticul, during 10 days and 9 nights, the rooms are EXTREMELY CLEAN, every room has organic products for personal hygiene (shampoo, conditioner, after sun gel, mosquito repellant), everyday there is a special meal for breakfast, but, you can order something else for their menu, the restaurant only opens in the... More

The hotel is situated at the end of the foot traffic shopping zone which was a very ideal place. You are close enough to the action yet have some peace and quiet place to recharge. The staff is very friendly and very helpful. The breakfast is awesomely prepared by the chef. I saw that one comment mention about loud music.... More

After several trips to Playa, we thought we would stay at the north end of the 5th Ave strip. We were hoping it would be quieter, but it was not. There was a restaurant across the street with live music, usually quite loud. The rooms all face the court yard and we could hear everyone coming and going. The staff... More

This hotel was suggested to us by a friend who had previously stayed there. It is perfect for a trip to Playa. The rooms are clean, bed are comfortable, staff is friendly and location is great!! All inclusive was not what my husband and I were looking for as there are to many great restaurants and beach spots to go... More