The hotel is located just three blocks from the main square - it's as good as you get it location wise. The rooms are OK, but it would have been nice with a balcony. The bathrooms are a bit small, and a bit spartan with a very shallow wash basin. There is another wash basin inside the room with a... More

On a working trip, when you want a place that serves big, healthy breakfasts with lots of variety this is a great place to stay. Despite the oversize breakfast room, coffee appeared almost instantly and refills were very quick. Plus lots of high quality fruits. The rooms were clean, nothing special, and come with in room safes large enough to... More

We had none of the cleanliness problems reported by some earlier translate. The property is pleasant ( modern faux Maya) and mostly well maintained, with a nice pool and small gym, and a decent restaurant. The people were friendly, but I agree with the "clueless" complaint--don't count on the staff for advice. English is not good here, and cable tv... More

First room was with stains of mould in the bathroom. We went to reception and asked to change the room. Not only the receptionist did not know the word "mould", he also did not know the word "sorry". First reply was "no rooms". Then he offered us "good room", which turned out to be exactly the same, but only on... More

We stayed here because there was a convention at the MACAY and Olimpo we were attending, so it was within walking distance. In fact, it is within walking distance of TONS of restaurants, shops and attrations, and a short taxi ride to many more. However, we did not get the rate we were promised for staying in the hotel the... More

Merida is a very different place. The architecture, people, climate, food were all a suprise and exciting. The hotel, El Castellano was 1 - 3 blocks from all of the Central historic district of Merida. Walk to restaurants, shops, squares, universities, and there are free social activities every single night. The only small, tolerable kink was the nightclub sounds on... More

El castellano is not fancy but it's a very nice place to stay. I was happy with it's location and that my family and I had the blessing to see such a beautiful town. Thank you. More

I have no idea how hotels get their "star" ratings, but I doubt I have ever stayed in a real 5 star hotel...closest thing for me would be the Marriott in San Juan, PR. As hotels go, I would rate this place OK. The price was right. About 750 Mexican pesos, about $58. We had a decent sized room with... More