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All 38 Isla Mujeres hotels »

Isla Mujeres Palace

4.0 of 5
Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
Hotel amenities
Isla Mujeres Palace
Ranked #4 of 38 hotels in Isla Mujeres
4.5 of 5 stars 177 Reviews
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177 reviews from our community

What travellers say about this hotel
  • Golf cart(11)
  • Room service(11)
  • Jose Luis(6)
  • Cab ride(6)
  • Open air(5)
  • Other guest(4)
  • Great time(4)
  • Very good(4)
  • First day(3)
  • Relaxing vacation(3)
Traveller rating
    139
    22
    4
    6
    6
Only show reviews for Family (27) | Couples (132) | Business (2)
Date Rating
Aberdeen, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

We were staying at Moon Palace, but visited Isla Mujeres Palace for a few hours while on a boat trip. We hired a golf buggy from the town centre and went around the Island. Cost just under £20 for 2 hours which was perfect, I would highly recommend doing this. While on our tour we visited the Palace to get... More

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Birmingham, Alabama
1 review
5 of 5 stars Reviewed 21 May 2012 NEW

My wife and I just got back from a week long stay at here for our honeymoon. We wanted to go to an all inclusive beach resort, but wanted to avoid the crowds, kids, hyper-activity of the Palace resorts on the mainland. The Isla Mujeres Palace delivered in spades. It is a small resort with fewer than 100 rooms so... More

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IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
23 May 2012

Dear Reid P On behalf of Christian, Rosa, Wilma, Leo and all Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments and observations about our Resort . It is always much appreciated when our guests take the time to let us know that we were able to fulfill their expectations. That helps... More

Bakersfield, California, United States
1 review
5 of 5 stars Reviewed 20 May 2012

This hotel and the staff was THE GREATEST vacation spot we have ever had. The food was gourmet class, the staff was like family and the hotel was a dream come true. The island is wonderful and the boat tour, snorkeling , renting golf carts to tour the island and the restful nature of it all was superb. The water... More

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IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
21 May 2012

Dear joemac26: On behalf of all Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments about our Resort. It is always much appreciated when our guests take the time to let us know that we were able to fulfill their expectations. That helps us to evaluate how we are doing in terms... More

Victoria, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

After arriviving after a long day of traveling from Victoria BC we arrived very late at checkin. Checkin was quick and easy but what made our day was they keep the kitchen open for us and had a candlelit table with our server waiting for us to dine. We were traveling off season so we had the entire restaurant to... More

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IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
21 May 2012

Dear Joel C On behalf of all Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments about our Resort. It is always much appreciated when our guests take the time to let us know that we were able to fulfill their expectations. That helps us to evaluate how we are doing in... More

smithville mo
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 May 2012
4
people found this review helpful

We just returned, (unfortunately!!), from Isla Mujeres Palace. WOW. Having stayed at many of the large adult only resorts we were not sure if we would like a smaller resort but there are not enough words of praise to describe the experience or the staff there. Jose, at the front desk was amazing as was Leo, the entertainment guy, Josephafar,... More

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IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
18 May 2012

Dear Jan & Steve: On behalf of Jose, Leo, Josefar and all Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments about our Resort. It is always much appreciated when our guests take the time to let the people and us know that we were able to fulfill their expectations. That helps... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 9 May 2012
5
people found this review helpful

We just got back from spending a week at Isla Mujeres Palace for our honeymoon and already we can't wait to go back. Everyone and everything was just amazing! The food was delicious. We took full advantage of the booze in the room and 24-hour room service when it felt a bit too hot to spend time outside. We lounged... More

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IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
14 May 2012

On behalf of Arturo, Wilma, Edy, Jose, Antonio (lifeguard) and all Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments about our Resort. It is always much appreciated when our guests take the time to let us know that we were able to fulfill their expectations. That helps us to evaluate how... More

Syracuse, Utah
Senior Contributor
41 reviews 41 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 8 May 2012

We were staying at the Moon Place on the main land. We decided to spend a day on the Island. When you stay at one Palace Resort you have access to the others as well. We made this the base of operations for our day trip to the Island. After getting off our boat we rented a golf cart in... More

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Hurricane
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 29 April 2012
4
people found this review helpful

We loved this resort. It wasn't crowded at all; no getting up at 6 am to reserve lounge chairs and an umbrella. We had the beach practically to ourselves; at most there were 10-12 other people on the beach. The room was very nice. Comfortable mattress and pillows - and I always complain about pillows! Clean, large room had large... More

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IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
30 April 2012

On behalf of Jesus and all Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments and observations about our Resort. It is always much appreciated when our guests take the time to let us know that we were able to fulfill their expectations. That helps us to evaluate how we are doing... More

Stamford
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 26 April 2012
3
people found this review helpful

Only one restaurant, but excellent service and varied offerings. Good rooms, clean and well appointed. The best water adventure we ever had was a trip to swim with magnificent whale sharks--huge, harmless vegetarians that just hung out so we could swim around them! Diving trips with clearesr water for high visibility were readily available and very profesional. Only downside was... More

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IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
30 April 2012

On behalf of Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments and observations about our Resort and its additional services. It is always much appreciated when our guests take the time to let us know that we were able to fulfill their expectations. That helps us to evaluate how we are... More

Lewisburg, WV
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 April 2012
4
people found this review helpful

Definitely go to this resort! We went Monday to Monday in April and were so sad to leave. We became great friends with all of the staff and we experienced virtually everything you could on the island. Definitely take a taxi to rent a golf cart one day - note, you must provide your driver's license in order to rent... More

Was this review helpful? Yes
IMPWGR, Gerente at Isla Mujeres Palace, responded to this review
30 April 2012

On behalf of Isla Mujeres Palace Staff and Management, I thank you for taking the time to send your comments and observations about our Resort and its external services. It is always much appreciated when our guests take the time to let us know that we were able to fulfill their expectations. That helps us to evaluate how we are... More

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Additional Information about Isla Mujeres Palace

  • Hotel Isla Mujeres
  • Palace Hotel Isla Mujeres
Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
Price range (per night):* 379 AUD - 437 AUD

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