Privilege Aluxes (Isla Mujeres, Mexico): See 1,145 Resort Reviews and 1,478 Photos

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool

Hotel Style:

#3 Romantic Hotels in Isla Mujeres

#4 Luxury Hotels in Isla Mujeres

Price range (per night): $126 - $353

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Privilege Aluxes: Truly a privileged experience ... more less

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Also Known As:: Privilege Aluxes Hotel; Privilege Aluxes Isla Mujeres; Privilege Aluxes Hotel Isla Mujeres

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1,145 reviews from our community

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capozzi4

Pittsburgh, Pennsylvania

Reviewer

5 reviews

3 hotel reviews

Reviews in 2 cities

13 helpful votes

“Perfect Hotel on a Perfect Island”

Reviewed 14 May 2013 NEW

I just returned from my second stay at Privilege Aluxes, and I can't say enough good things about this magnificent resort. Everything about this property is first class. We stayed in a Platinum Suite and had rose petals waiting for us on the floor of the bedroom along with a swan sculpture made out of towels on the bed. There... More

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capozzi4 has 1 more review of Privilege Aluxes

“Hidden Gem on a perfect Island”

Reviewed 3 December 2012

We are grateful for your preference and for sharing your good comments with others. It is fantastic to know that we will have the pleasure to welcome you again soon! Privilege Aluxes seeks to provide experiences and services based on criteria of excellence and we like to take care of our guests. We will always be at your disposal, we... More

Kaykay76

1 review

1 helpful vote

“Would be better without all-inclusive because at least you'd get what you paid for.”

Reviewed 14 May 2013 NEW via mobile

A group of us found this resort through online booking and have had some mixed emotions about our stay. The hotel is a little aged, but the rooms are decent. You can hear everything through the walls in your room, though. I even heard my friend discuss what he was planning to wear for dinner! There's no information in the... More

afedmccormick

Detroit, Michigan

Contributor

14 reviews

5 hotel reviews

Reviews in 3 cities

10 helpful votes

“Third visit to Isla and this is the only place for me!”

Reviewed 13 May 2013 NEW

I have posted a review of this hotel in the past, but felt compelled to share the following story as a tribute to the excellence of the hotel and the AGI transfer service: My husband had a problem (because he left his computer among other things!) after check out and we did not realize this until we had already crossed... More

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afedmccormick has 1 more review of Privilege Aluxes

“Total cure for Midwest winter!”

Reviewed 8 July 2011

We greatly appreciate your comments regarding the honesty and dedication of our staff, we are very proud because we know that the guest experience depends on the good personal contact. We hope to see you soon to make the most of your next holidays. More

Jocelyn_2119

Glendale

2 helpful votes

“Perfect stay for any optimist”

Reviewed 13 May 2013 NEW via mobile

We were one if 3 couples traveling in our group and read all the negative reviews just to get a feel for what we were in for. A lot of them are fairly accurate, however the good far out weighs anything negative you an find in your stay. We had the all-inclusive stay for a week ad it was well... More

We would like to thank you for giving us the opportunity as well as for your comments. We are pleased to know that the staff and service provided has surpassed your expectations and we look forward to providing with the best of our attention and excellent service on your next visit. More

Maxitaly1968

4 reviews

“A Paradise whitin Paradise!!”

Reviewed 9 May 2013

We have been staying at the Privilage Aluxes twice a year for the last couple of years and each time it's has been better than the last. Everything is excellent, rooms, pool, staff the food etc. We love every inch of it..... we will be back in October and we just left last week.... just to give an idea...... You'll... More

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See 3 more reviews by Maxitaly1968 for Isla Mujeres

We are pleased to greet you and at the same time we would like to convey our gratitude for your preference in Privilege Aluxes and your contribution with your comments. Thanks to reviews like yours we reiterate our ongoing commitment to improve. It will be our pleasure to welcome you back to your home on Isla in October. More

ejpavlacka

Bronx, New York

2 reviews

5 helpful votes

“Rising prices, dwindling quality”

Reviewed 8 May 2013

Myself and my girlfriend recently brought her sister along to our fourth stay at Privelege. We first visited the hotel in 2009, and we were blown away by how great the property was, as well as the customer service. There was a slight problem with our room and the staff went above and beyond, upgrading us to an amazing sweet... More

Was this review helpful? Yes 1

We are sorry for the inconveniences you narrate in your review. We apologize for it. We also thank you for allowing us the opportunity to write our management response and for your remarks of the hotel and services. Your opinion is of tremendous assistance to improve our work. Though we do hope other fellow travelers do not think as you... More

TxMLK

Dallas, Texas

Reviews in 4 cities

6 helpful votes

“We were very pleased”

Reviewed 7 May 2013

Isla Mujeres is not really about large resorts, but this is not that large, really. The property is wonderfully located, they serve a generous and quality breakfast buffet, the private beach with drink servce chargeable to the room is across the street. Rooms were very clean and everything worked well, we owuld definitely stay there again. It is not the... More

Sincerely thank for your time and your review. It is fantastic to hear that our services and facilities were to your liking.We are specially pleased to know that you will stay with us again. We look forward to your next visit More

tmficker

Twain Harte, CA

“Vacation”

Great location and beach. I've been around the island and there doesn't seem like any comparison to this site. Foods great and has a wide selection. The front desk staff could be a little more welcoming or smile once in a while. It's fairly hard to communicate at times. Overall a great place to stay.It's worth renting a golf cart... More

Thank you for your feedback. It is fantastic to know that you enjoy at Privilege Aluxes with its perfect location and the finest beach. We want to let you know that your comments do not go unnoticed. You and your opinions are a necessary piece to this puzzle. We hope to see you soon again. More

J Smith S

Texas City, Texas

“TOP NOTCH”

Reviewed 4 May 2013

Recently returned from my first visit to Privilege Aluxes, we have stayed several times on Isla but never to PA and we really LOVE IT! The value of this hotel is absolutely great: Location is tremendous just a few steps from the finest beach, ambiance great, amenities and service excellent, room and grounds spotless. The staff goes above and beyond,... More

Thank you very much for your review. It is always a pleasure to receive positive feedback like yours. We are thrilled to know that the hotel, service and food exceeded your expectations and we will do our best to make of your next holiday at Privilege Aluxes another unforgettable moment. More

Matt_UKTX

Houston, Texas

Senior Contributor

37 reviews

33 hotel reviews

Reviews in 27 cities

67 helpful votes

“Reasonable all-inclusive in Isla Mujeres”

Reviewed 2 May 2013

My wife and I stayed here for a wedding in April 2013. Overall, I'd rate this hotel as 3.5 stars. It was originally built as condos, and converted to a hotel. The rooms are large, modern, clean, but somewhat sparse. The location is excellent - walking distance from the ferry and in the heart of Isla. Food was typical all-inclusive... More

We thank you for sharing. Your review is of great assistance to improve our work. We would like however to clarify that Privilege opened in 2009 and it has been operating as a Hotel since day one. We have a premium all inclusive (not platinum) offer available that can be purchased anytime during your stay (it does not matter the... More

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Privilege Aluxes All-inclusive Resort, Isla Mujeres

Privilege Aluxes

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