This was our 1st trip out of the US and we had a blast. The hotel was very clean and well maintained. The staff was very helpful in meeting our needs and finding us services like 4 wheeling in the jungle :) The food was great, but the service was slow for the most part. With that said we were... More

My husband and I spent our honeymoon at Secrets Aura last week. Our room was large, clean, cool and had nice furniture; it overlooked the back pool and had a comfy hammock on the patio. We never heard "rowdy guests" at night and we were usually back in our room by 11pm. The drinks were awesome. Our favorites were the... More

We are a Secrets Aura now and here is our experience so far. (We are experienced travelers and have been to Cozumel 6 times, first time at Secrets Aura). We chose to up grad to swim up room for $60 per night. Entered room and it had malfunctioning AC, a dead, rotting bird on the patio (I will post pictures... More

I read many of the reviews before going to Secrets Aura in Cozumel and was surprised with what i had read. I went in with an open mind and I thought the place was very good. it's not great, but very good. It could use some work in some areas, but i enjoyed my time there. I didn't experience any... More

This was our 3rd trip to Cozumel. We've stayed at Allegro and Iberostar previously. This resort is much smaller, which I liked. We stayed in the pool view room. I recommend the 3rd floor, corner. The resort is quiet, and we enjoyed it. We were celebrating my birthday and our 19th anniversary. We really enjoyed it being adults only. This... More

Not sure about all the bad reviews:( We stayed June 2 2013 for a week. When we arrived it was raining and rained a ton for 3 days. So I can understand the mosquito issue others are having right now. But the staff was out full blown spraying to prepare for that. Nature people! Anyways, Our stay was fabulous, the... More

I am at Secrets Aura Cozumel right now listening to people party and scream in the pool down below us at 11:00 pm. Last night it was on the roof next door (private pool) after midnight, and then the pool below until 2:00 am. The resort does nothing about it. The rudeness of the clients are not the fault of... More

we spent 1 week. we would rated this hotel with a weak 4 stars Room service forget about it bad service old furniture's more like a 3 and a half star not relaxing at all people are screaming around the pool for the same price you may go to Cozumel Palace Food was average Not as good as Secrets Jamaica... More

My fiance' and I visited this resort for a week. When we arrived we were greeted with cold towels soaked in a nice smelling perfume and each a glass of champagne. Everyone was very welcoming and very helpful. The staff does an excellent job of service at this resort. To start off, our room was great, kept clean, and serviced... More