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All 57 Cozumel hotels »

Occidental Grand Cozumel

4.0 of 5
Km 16.6 Zona Hotelera Sur, Cozumel 77600, Mexico
Hotel amenities
Occidental Grand Cozumel
Ranked #21 of 57 hotels in Cozumel
4.0 of 5 stars 1676 Reviews
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1,676 reviews from our community

What travellers say about this hotel
  • Royal club(54)
  • Very nice(50)
  • Dive shop(48)
  • Time share(28)
  • Specialty restaurant(26)
  • Lobby bar(15)
  • Grounds were beautiful(13)
  • Quiet pool(13)
  • Would highly recommend(9)
  • Steak house(8)
Traveller rating
    676
    586
    202
    130
    82
Only show reviews for Family (334) | Couples (616) | Business (7)
Date Rating
Raleigh, NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 April 2012
2
people found this review helpful

I am a Royal Club Repeat Guest: I always enjoy staying here; much cheaper than the Presidente Intercontinental which I tried many years ago. I've stayed at the Occidental Grand resort some 4-5 years now, this trip for a week. As mentioned by other reviewers, Ms. Nelly who is the primary person to work with at the Royal Club, is... More

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Virginia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 April 2012
4
people found this review helpful

April 8-15, 2012. The Occidental Grand was not disappointing. Upon arrival we were greeted with cold glasses of champagne. Since we arrived before our room was available, we enjoyed a great buffet lunch at the beach restaurant and then went swiftly to our rooms to change. I have to admit ... everything I had heard about the mattresses was right.... More

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Maryland
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 April 2012
3
people found this review helpful

Just returned from our trip to Cozumel and the Occidental Grand from April 8th – 15th. Our trip started a bit on the negative side and I thought that it was setting the tone for the rest of the week. We have stayed at the Aura the past two trips to Cozumel and decided to give the Grand a chance... More

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Upstate NY
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

We are beach lovers, divers, & snorkelers, with the hotel being of secondary priority. This was our 5th trip to beautiful Cozumel and our 2nd consecutive vacation at the Occidental Grand. We love everything about this hotel (except the beds). The staff is hard working & terrific in making your stay a great holiday experince. We didn't bother with the... More

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Shawnee
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

I read some of the reviews that are 5 star and I think that I must be at a different resort. I have been to several all inclusive resorts and this has been the worst. We went to Occidental Grand with my wife's two sisters and their husbands and they were disappointed as well. Here are some of the issues... More

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yamile cruz, Assitant Manager at Occidental Grand Cozumel, responded to this review
25 May 2012

Dear Matt N, Thank you so much for providing your feedback. I am concerned by your review and sad to hear that you will not be staying with us again. I can assure you that our goal is to provide guests with an exceptional experience and our staff works hard to achieve this. Regarding the buffets and bars, long lines... More

Mexico City, Distrito Federal, Mexico
1 review
5 of 5 stars Reviewed 16 April 2012

A paradise, I just made my dream come true, dive n´ joy with my kids for one week, in the best resort @Cozumel, the crew, just amazing, I´ll do it again soon !!! More

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YVR
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 15 April 2012
2
people found this review helpful

This was our second visit to the Occidental Grand (my husband, myself and our 9 year old son). We originally chose this resort because of the size, distance from the "strip" and the ability to snorkel right off the beach. These same reasons brought us back this year. Unfortunately, our first 3 days were troubled by the Texan "spring breakers"... More

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Ottawa, Ontario, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 April 2012
4
people found this review helpful

I had the oppotunity to experience a week at this resort because my brother was getting married. I have to say that this was the first trip outside of Canada that I had ever taken, although I know it will not be my last. This was the most unforgetable week of my life, and I am 48 so it has... More

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Minneapolis
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

We were at Occidental Grand - Cozumel from April 2 to April 11th. It was truly the best trip we've ever had. Our teen age girls had a blast with pool activities, beach volley ball, painting ceramics on the beach, evening entertainment, snorkeling off shore. Mario and Abby and Nick who lead activities were amazing!!The girls even liked the food!... More

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Placerville, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2012
2
people found this review helpful

The staff and facilities at the Occidental Grand were above and beyond extraordinary. We are members of the Reef Regency/Sabor which is up the road from Occidental Grand. When we checked in for our vacation there we were told that our children only had limited access to the facilities. We went down the road to the Occidental and they were... More

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Additional Information about Occidental Grand Cozumel

  • Occidental Grand Hotel Cozumel
  • Cozumel Occidental Grand
  • Occidental Cozumel
  • Grand Cozumel
  • Grand Occidental Cozumel
Address: Km 16.6 Zona Hotelera Sur, Cozumel 77600, Mexico
Price range (per night):* 197 AUD - 328 AUD

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Occidental Grand Cozumel
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