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Presidente InterContinental Cozumel Resort & Spa

4.5 of 5
Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Presidente InterContinental Cozumel Resort & Spa
Ranked #4 of 57 hotels in Cozumel
4.5 of 5 stars 665 Reviews
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665 reviews from our community

What travellers say about this hotel
  • Scuba du(19)
  • Beach front(12)
  • Breakfast buffet(11)
  • Great time(11)
  • Dive shop(9)
  • Very nice(7)
  • Ocean views(6)
  • Alfredo di Roma(6)
  • Ocean view room(4)
  • Would highly recommend(4)
Traveller rating
    464
    138
    40
    13
    10
Only show reviews for Family (145) | Couples (239) | Business (21)
Date Rating
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

Our 18th time to visit the Presidente in Cozumel. It always surpasses all expectations. The rooms are exceptional and spotless. The new bedding is comfortable, always clean and fresh. Staff goes out of their way to accommodate. Things have changed over the past, there are fewer things going on I think that is due to reduced guests. No breakfast buffet.... More

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Wailuku, Hawaii
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

If you want a relaxing vacation getaway with great service, good food, and luxury, this is the place. This property has everything and sits on the oceanfront with a nice beach and well appointed rooms. The service is terrific throughout the resort which includes front desk, concierge, valets, housekeeping, restaurant, maintenance and just every employee you encounter. There is a... More

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NH
1 review
4 of 5 stars Reviewed 18 May 2012

We were stayed at this resort the week of March 17th. We are Club members and the best part of this vacation turned out to be meeting Maria. She is very helpful and does everything in her power to make your stay a pleasant experience. Thank you Maria! More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
20 May 2012

Dear Valuable Guest, Thank you very much for taking the time to share your comments about your stay at our Resort. We really appreciate your highly comments about Maria Luisa's work, we feel very proud to have her working with us. I look forward to see you again soon. Warmest regards, Henry Walther General Manager More

SF Bay Area
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

I have stayed at the Presidente twice. It is a lovely property, and I look forward to returning again. Our room was very comfortable. We travel with friends, and always upgrade to an ocean view, but pool view is very nice as well. For those who snorkel or scuba dive, or have sand covered kids from the lovely beach, the... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
17 May 2012

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

Coppell, Texas
2 reviews
5 of 5 stars Reviewed 13 May 2012

We have been traveling to Cozumel and The Presidente for 21 years almost every year and every time we leave we say WOW!! they out did themselves and what a first class place. The property is top notch!! Property,Staff, Location,Snorkeling,Food,Excursions and world class service!!! WE love our only CASA in Mexico...The Presidente. We will see you again next May and... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
14 May 2012

Dear Valuable Guest, Thank you very much for taking the time to share your comments about your stay at our Resort. We feel very excited to know that you are planing to come back soon as well as we feel very honored for your kind words about our daily work. I look forward to see you again soon. Warmest regards,... More

West Branch, Iowa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 13 May 2012

This was our 1st time to Cozumel and our first time at the Presidente. We will certainly be going back and most definitely be staying here. The staff was so friendly and helpful. Rooms were clean and spacious. We didn't discover the buffet breakfast until our 3rd day but ate there very day after that. Gift shop and convenience shop... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
14 May 2012

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this is “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

Kahului
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 13 May 2012

This hotel from the GM down has spectacular staff. That coupled with a well maintained and designed property equals a wonderful stay in paradise. Claudia tried to sell us time share immediately at checkin after traveling 24 hours which was totally classless. She belongs outside the hotel gates with the rest of the peddlers. There must be a better way.... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
14 May 2012

Dear Guest, Thank you very much indeed for your comments about our staff & Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter. Hopefully, we can have you back to your home away from home very soon. Warmest regards, Henry Walther General Manager More

Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 11 May 2012

The Presidente InterContinel is the only place to stay in Cozumel - not an all inclusive - but the perfect location and manicured beach with imported sand is the best on the island - snorkeling right off the hotel was excellent. staff very friendly - we ejoyed several great meals at the hotel. I travel all over the world and... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
14 May 2012

Dear valued guest, Thank you very much indeed for your comments about our staff & Resort. Hopefully, we can have you back to your temporary residence very soon. Warmest regards, Henry Walther General Manager More

San Francisco, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012

We spent 3 nights here out of a total of 7 nights in Mexico. This was by far our favorite resort. We had an ocean view room which was spacious, clean and quiet. The only bad thing is that it was a trek to the lobby. On the other hand, our "backyard" was a reef where you could snorkel. Highly... More

Was this review helpful? Yes
Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
14 May 2012

Dear Guest, Thank you very much indeed for your comments about our staff & Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter. Hopefully, we can have you back to your home away from home very soon. Warmest regards, Henry Walther General Manager More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2012

Just came back from another trip to the Presidente Cozumel. 3rd trip since November. This was for the 4th annual golf tournement. Best value it was $515 for two nights and Golf. Friday starts with a cocktail party and putting contest. $20.00 for a local charity everytime you enter the contest. Lots of fun done at night with glow balls.... More

Was this review helpful? Yes
Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
14 May 2012

Dear Guest, Thank you for taking the time to share your feedback of your stay with us at InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

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Additional Information about Presidente InterContinental Cozumel Resort & Spa

  • Presidente Intercontinental Cozumel Hotel
  • Intercontinental Cozumel
  • El Presidente Cozumel
  • Cozumel Presidente
  • Presidente Intercontinental Cozumel
Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Price range (per night):* 230 AUD - 442 AUD

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Presidente InterContinental Cozumel Resort & Spa
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