We arrrived May 14 for for nights and days of Scuba Diving. What a delightful surprise to find the ever-efficiet and warm & welcoming Mariella still there - since my last wonderful visit in January-February 2010!!! The scuba dive operation has changed - THANKS GOODNESS - the PREVIOUS Palancar Dive operation was very unprofessional and un-helpful with loading/changing out gear, even dangerous on guided tours. The new Scuba Dive operation Pro-Dive is extremely courteous, the... More

We decided to take our Padi OpenWater Scuba Diving Course in Cozumel and chose this hotel based on 4 star rating of AirCanadaVacations but were badly disappointed. We stayed at room 4412 and 4413 from May 12 till May 19, 2012. First there always a bad odor floating in the air around the building maybe due to the sewage system. Even the water in the room and in the beach shower smell a bit of... More

We have just returned from yet another wonderful stay at the Allegro. Ivan and the entire staff are always very pleasant and helpfull. The grounds are clean and well maintianed. The beautiful sand beach is a real a real plus. Already we are looking foward to our next stay at the Allegro! More

Don't waste your hard earned cash. Our family vacationed at Occidental Allegro the week of March 16th to the 23rd 2012. This resort is by no means a four star and to say the room (6112) was a "superior room" in a preferred location is outrageous. The room was extremely outdated and badly in need of repairs. Cracks around the door allowed, light, noise and insects into the room. The front window had a lock,... More

The resort already passed its best days, the paint is crumbling. The rooms are ok, nothing special and service is outdated. Internet connection for a week costs 80 USD, we were shocked! And it's slow and only available at the pool and lobby. We needed wifi to work, so we complained and got the managers password for the second week. Still, it's outrageous if you get wifi free in every hostel in the world. The... More

First of all I have read a lot of reviews before picking this resort and had some things I wanted. First the kids pool was amazing really clean and my daughter whos 4 loved it, seen a kids club but never anyone in it wasn't really crowded for being an off season. Diving of course was awesome ans the Dive Shop was the best I have ever dove with fast big boats, great well taken... More

We stayed at the Allegro from may 4th to the 11th. we arrived around 3 and were greeted with smiles and a nice welcome. We had booked the superior supreme rooms and were given rooms 6522 & 6521 (upstairs) close to the swim up bar and the beach. Rooms: The rooms were a bit out dated and small but had a nice feel to them as the resort layout gives a feel modest feel of... More

We stayed at the Allegro May 3rd-7th. We arrived earlier than check-in time, but were able to leave our bags with the bellman, change into swimsuits and hit the beach. Upon check-in, all of my requests were met: ground floor, near the beach, king size bed. We paid for the room with a refrigerator and that was stocked with soda, beer and water. While the room was not extravagant or fancy, it was clean and... More

I stayed at the Allegro from April 14-28 with my two children, my mother, and my husband. It was my sixth visit to this hotel, and my expectations were met once again. I had emailed the hotel in advance with a room request, and it had been granted. Even better, the room was ready for us when we checked in before 3 pm so there was no waiting around. Front desk: Any requests we made... More