Had such a great time! Staff is friendly and attentive. Request Alejandro Gonzalez when at the beach. He will cater to you and surpass your expectations!! Room and view was amazing. Beds are comfortable and shower was gorgeous.

Great staff and great pool area. Adults infinity pool reminded us of South Beach with the dj music and atmosphere. The Bali beds at an extra cost are worth it! We love Enrique,Santiago and Joel ~ they treated us like royalty and made our day. The rooms can be confusing with all the switches. Better explanation of what comes with... More

Just stayed here last week and i was disappointed. I have stayed at many different resorts in cancun and when I booked last trip I thought it was going to be one of the best, that definitely wasn't the case. Let me start by saying this is not an "all inclusive" resort, they try to nickel and dime you every... More

Honeymoon amenities offered during initial pitch, were somehow, not conveyed by Melia sales staff to the hotel property. We entered an unadorned room. Moment ruined. Treatment by hotel staff, and the property itself, give one the impression, the property is paid for, and, the owners are reaping the profits without reinvesting in the product. Room was physically tired and in... More

Booked my trip through JetBlue vacations, saved $200 dollars over Expedia and other sites. So I used that money to upgrade to an ocean view room. It's was well worth it. ME is a beautiful hotel and beach, its an all inclusive hotel; however, you can pay for upgrades. This hotel is chic and cater to party-goers, techno music all... More

Just came back from a vacation with my wife. Excellent hotel, very stylish and chic. Food was great and the view amazing. But what struck me at most was the service. Very personable and attentive. I would say most staff was extremely helpful but a few guys made us want to come back in a heartbeat. Diego made our first... More

We had an incredible experience at ME! I don't even know how to describe it with simple words.The property is beautiful- contemporary, very stylish and chic. The service was the most personable, caring and warm service that I have ever experienced. ( I have extensive experience from the hospitality industry) I felt like I was surrounded by family- this is... More

Partyers ruin th e experience of what would otherwise be a gorgeous beach and excellent pool. The techno music was hard to take by the pool all weekend. Partyers took over the entire hotel and management seemed to cater to that. Earplugs by the bed were definitely needed and were a sign of what's to come! We had to play... More

I have stayed in ME for my vacation with friends. We have decided to try the all inclusive resort. ME is well located. The food is average in all of the restaurants, you can feel that they don't use good ingridients, and it doesnot matter where you are having it. The service on the beach is free but extremely slow,... More