Make sure you read a lot of reviews because most of them are true. This hotel isn't horrible, but I wouldn't say it's much better than average. The food was just OK, and not a lot of selection. Only one option for breakfast and three for lunch. For dinner, there are 2 included restaurants and 2 for which you have... More

Our flight from Cancun to London was delayed by 48 hours and Virgin Atlantic put about 250 of us here - fully paid accommodation and food. I am glad this was a freebie because I cannot possibly think of a reason to choose this hotel. There is one positive: the sushi bar for lunch was very good. This hotel reminds... More

It prepared me for exactly what to expect. Many of the reviews were either horrible or very good. If you look at the average (as well as the average from other travel sites) it comes out to a 3-3.5 out of 5. That is right about where it should be. My wife and I booked this last minute through cheap... More

This was our first time in cancun.. oasis palm was a nice place to stay..we were there for 7 days... the staff was very helpful.. gina who was a customer service representive went out of her way to help us, we had lost our tickets for an outing we had schedule, she called the travel representive, told them in spanish... More

"All Inclusive" resort.. Not really... The Bad: Staying at the Oasis Palm Beach we experienced poor customer service with the hotel staff.. they were sarcastic and did not work with us at all, they would tell us one thing and do another... we felt like they were trying to charge us extra for everything ... as far as the food,... More

We went for a short vacation 5/3/13-5/6/13 on an Apple 4 Square Deal. We flew out of Dallas on Sun Country. This is definitely not a 4 star hotel. Upon arrival, if we wanted a queen size bed we were told we would have to pay extra and also there is a charge for wi-fi. Also had to pay $6... More

The all incluse service do not work very well in this hotel, you are allowed to eat in a self service restaurant wich are full of cold and tasteless food, the options are very low and if you are hungy after 22:00 you need to go outside the hotel to find something to eat because the restaurants and bars woks... More

Shocking re socks from previous stay.. was unsafe in room cos the sliding door lock was broken n they used a pole to secure the door?? My friend accident spilt water on bed n was accused of wetting the bed?? Got charged 800 pesos??? Argued that it was unacceptable they just want cash!!! Food unsuitable for wheat/gluten free sufferers.. not... More

We have been to the Oasis Palm several times and found the rooms fine, the staff great, and the gran caribe section was fantastic...with its infinity pool and health store nearby....The beaches were good and warm and calm....and the whole place was friendly and entertainment was great as well.................As a vegetarian I found plenty of food to eat and had... More