We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 175 Cancun hotels »

Live Aqua Cancun All Inclusive

4.5 of 5
Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Special offer
Click for details
Live Aqua Cancun All Inclusive
Ranked #7 of 175 hotels in Cancun
4.5 of 5 stars 1196 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,196 reviews from our community

What travellers say about this hotel
  • Room service(50)
  • Pool area(27)
  • Ocean views(22)
  • Very nice(20)
  • Not sure(15)
  • MB restaurant(14)
  • Breakfast buffet(14)
  • Very good(12)
  • Hand massage(11)
  • Isla mall(8)
Traveller rating
    795
    259
    86
    35
    21
Only show reviews for Family (92) | Couples (707) | Business (49)
Date Rating
Meridian, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

We recently returned from a seven night stay at Live Aqua. We cannot say enough good things about this resort and its wonderful staff. From the moment we walked into the lobby, upon arrival, we felt pampered. The aromatherapy scents are calming and definitely not too strong as others have suggested. Both my husband and I received refreshing cool tea... More

Was this review helpful? Yes
Atlanta, Georgia, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

This was our second visit to Aqua,since the first experience was enjoyable. This visit however, was fraught with problems. The first problem was the infestation of mosquitoes...they were everywhere. We informed the front desk which was supposed to fog our room , but it never happened. The excuse they gave us for the prevalence of mosquitoes was the abundance of... More

Was this review helpful? Yes
Alfredo Santamaria, General Manager at Live Aqua Cancun All Inclusive, responded to this review
26 May 2012

Thank you for taking the time to post your review. It was very concerning to learn that we failed to meet your expectations during the time you spent at Live Aqua Cancun, please accept my apologies for inconveniences you mentioned in your valuable feedback. I assure you that the circumstances you described are not typical with the high standards that... More

Clovis, New Mexico
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

We just returned from spending 5 days at the Live Aqua Resort and we had a very nice experience. Positives were the wonderful aroma therapy and the pleasant staff. They were always smiling and willing to help. The check in process is somewhat slow, and we had to change our room. The first room had a terrace, so you had... More

Was this review helpful? Yes
Dallas, Texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
3
people found this review helpful

Was recently here for an awards presentaion for the company my works for. I was a little skeptical about an all inclusive as my experience with these type places is not great. Her company is an international travel management company so I thought hey, they should know. So I went in with a very positive attitude. Well, they do know... More

Was this review helpful? Yes
Benbrook, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

My husband and 2 other couples spent 7 glorious days at Live Aqua. It was by far better than I had imagined! The beauty of the resort coupled with the great food and wonderful staff made for the best vacation ever!. From the moment we checked in-the great service bagan. The 3 of us girls were treated to a wonderful... More

Was this review helpful? Yes
Houston, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

I am currently at Live Aqua, eating room service, listening to the sloshing waves out my balcony, and I'm thinking ive died and gone to heaven. I don't know what the rest of the rooms or services are like, but we booked a aqua club king room, and even check in was special. I was taken directly to the 5th... More

Was this review helpful? Yes
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

I don't know where to start this hotel couldn't be better. Let me start by saying our room was amazing the view was perfect we did have to change it 3 times but by the third time we were happy with the room and where it was. Egos Bar is the best so sexy and chic reminds me of a... More

Was this review helpful? Yes
Marietta, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

This property is abosolutely beautiful. Pools were great and the service you receive while at the pool was fabulous! I would recommend ordering the quesadillas and the chips with guacamole. Manuel at the pool bar was great, each day he remembered what I wanted to drink. The food for the dinner on the beach during the fire show was delicious.... More

Was this review helpful? Yes
See 3 more reviews by Miji14 for Cancun
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
3
people found this review helpful

We have been to all inclusive in Cancun, Dominican, Bahamas and this was by far the best service, facility, and food. Even the internet is blazing fast when you figure out how to use it! Only all-inclusive we would consider coming to again... A+ More

Was this review helpful? Yes
Alfredo Santamaria, General Manager at Live Aqua Cancun All Inclusive, responded to this review
25 May 2012

Thank you for your comments. We were very happy to hear that you enjoyed your recent stay with us. We are looking forward to welcome you again at Live Aqua Cancun. Warmest regards. More

Rancho Cucamonga, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
4
people found this review helpful

This place was really great and the staff was awesome. There was Freddy and Alejandro from the pool who made sure our drinks were never empty. Jonathan and Fernando and all the guys in the Egos bar were great! Melissa who was part of the entertainment staff was so friendly and informative as well as Refugio who took us out... More

Was this review helpful? Yes
Alfredo Santamaria, General Manager at Live Aqua Cancun All Inclusive, responded to this review
25 May 2012

Thank you very much for sharing your review, it's our pleasure to know that Live Aqua Cancun met with your expectations with the quality of the food and our outstanding service. Thank you for mentioning those members of our team who made a difference and took a great part in creating an unforgettable vacation for you. We are looking forward... More

Travellers who viewed Live Aqua Cancun All Inclusive also viewed

Le Blanc Spa Resort
4.5 of 5 stars 1,592 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Fiesta Americana Condesa Cancun All Inclusive
4.5 of 5 stars 1,343 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d152680?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal
4.5 of 5 stars 2,893 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to Live Aqua Cancun All Inclusive? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Live Aqua Cancun All Inclusive

  • Aqua Cancun
  • Cancun Aqua Hotel
  • Aqua Hotel Cancun
  • Fiesta Americana Grand Aqua
Address: Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* 400 AUD - 666 AUD

Owners: What's your side of the story?

If you own or manage Live Aqua Cancun All Inclusive, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Live Aqua Cancun All Inclusive
Show the lowest price for this hotel (from our partners)
Show Prices