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GR Solaris Cancun

4.0 of 5
Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Hotel amenities
GR Solaris Cancun
Ranked #49 of 175 hotels in Cancun
4.0 of 5 stars 1364 Reviews
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1,364 reviews from our community

What travellers say about this hotel
  • Marco Polo(89)
  • Room service(46)
  • Entertainment staff(44)
  • Time share(42)
  • Very good(35)
  • Ocean views(32)
  • Pool bar(15)
  • Hot tub(14)
  • Nightly shows(10)
  • Lobby bar(7)
Traveller rating
    534
    465
    186
    109
    70
Only show reviews for Family (324) | Couples (537) | Business (10)
Date Rating
Oconomowoc, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 February 2012

Check in went smooth, we asked for a higher floor to get a better view. Recieved 7th floor with a great view. Time share guy didn't bother us after initial contact (when we first arrived). Just told him we wanted to get to our room. Signed up for the Marco Polo restaurant at 8am, not much trouble getting in and... More

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Colorado
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 February 2012
3
people found this review helpful

Check in was fairly fast. Our guest representative was friendly but forgetful. We told him we were celebrating our anniversary and he offered to make reservations at Marco Polo for our special night which we gladly accepted. He sent champagne to our room two nights before our anniversary which we saved. He forgot to make our reservation at Marco Polo... More

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See 2 more reviews by Jay V for Cancun
Solaris Hotels, Social Media Manager at GR Solaris Cancun, responded to this review
15 March 2012

Dear Hotel Guess: Thank you for you comment. Your opinion helps us to improve our service. We apologize for the incovenience that you suffered. Our goal is to give the best service to the client. I sincerely hope that you give us an opportunity to change your mind in the future. We would love to have you back to have... More

iowa
1 review
5 of 5 stars Reviewed 25 February 2012

Food was great and there was wide variety. It was nice to have great food with a relaxed dress code. Service was more than expected. Whether eating or drinking the staff was right there making sure you had whatever you wanted. Vermon quickly became our preferred waiter. Everyone was very friendly and helpful. Beach was wonderful, drinks were not watered... More

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New York City, New York
1 review
5 of 5 stars Reviewed 25 February 2012

from the moment we arrived to the moment we left, we were treated with such hospitality and care. <one person in particular, the gr <polo, was gracious, hospitable and helpful in every way possible. <it made us feel like home, with his congenial disposition and attention to detail in everything we did. <all in all, we had a wonderful time.... More

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Queens New York
1 review
5 of 5 stars Reviewed 24 February 2012

Just returned from a wonderful 5 day stay at this hotel with 8 of my girlfriends. We were there too celebrate my 40th birthday and the staff was exceptional. Carlos was the best. The rooms are awesome, all of our rooms were well kept and clean. We have absolutely no complaints. The food was oh so good. I would definetly... More

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Bloomington, Minnesota, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 February 2012
5
people found this review helpful

My Husband and I just spent 15 days at GR Solaris in the panoramic room. The resort was very clean, great food and most wonderful weather!! Very attentive staff from the bellboys, to maid staff and waiters in all restaurants. Especially Carlos,Alexander and Jorge were the absolute BEST!!!!! Would most definetly stay here again and do recommend this resort!!! More

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Queens, New York
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 February 2012
3
people found this review helpful

This was my first vacation at an all-expenses paid resort and I was very satisfied! Perfect for traveling with friends or partner. If I go back to Cancun I'll probably stay here again. (Only 2 cons: not that close to downtown and 1 rude staff member at the lobby desk). Location: A fairly convenient 20 minute bus ride to downtown.... More

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 21 February 2012

Stayed here with my gf for 4 days in November. Beach was nice, pools were okay. We had a room with a terrace & jacuzzi facing the ocean. Weird set up, as all the rooms above had a full view of our terrace, zero privacy. Most mornings we woke up with junk and cigarette butts littered all over it, pretty... More

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Jersey City, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 February 2012
2
people found this review helpful

We had taken an all inclusive package at GR Solaris which meant all our meals, poolside activities and bar were part of it. In fact they have meals 24/7 so even if you miss one of their elaborate lunch/dinner buffets you could order for room service all day long. The rooms were nice, clean and well maintained. Cleaning staff was... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

I loved the hotel! it had a drink bar in the pool for heaps sake it was beautiful. One of the best places i have ever stayed at! They have 2 pools and 1 ocean, plus a volleyball court in the sand and in one of the pools it had a drink bar where you could order drinks with alcohol... More

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Additional Information about GR Solaris Cancun

  • Solaris Cancun
  • Gr Solaris
  • Grand Solaris Cancun
  • Cancun Gr Solaris
  • Gr Solaris Hotel Cancun
  • Gr Solaris Cancun & Spa
  • Gr Solaris Cancun Mexico
  • Grand Royal Solaris Cancun
Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Price range (per night):* 167 AUD - 337 AUD

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GR Solaris Cancun
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