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Riu Cancun

3.5 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Riu Cancun
Ranked #40 of 175 hotels in Cancun
4.0 of 5 stars 3732 Reviews
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3,732 reviews from our community

What travellers say about this hotel
  • Very good(88)
  • Entertainment staff(62)
  • Steak house(56)
  • Coco bongo(54)
  • Pool bar(50)
  • Great time(44)
  • Japanese restaurant(26)
  • Really nice(21)
  • Main buffet(18)
  • Rooms are clean(18)
Traveller rating
    1,878
    1,027
    408
    243
    176
Only show reviews for Family (531) | Couples (1272) | Business (28)
Date Rating
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

Stayed Dec 2009...you can find somewhere much better for the same price. Buffet was ok but usually the same every day, other restaurant was ok. The building is tall so you constantly have to move to get sun. When we left, an expensive hair appliance was left behind. I called them 5 times, emailed them 10 times and got the... More

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Cape Breton Island, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 April 2012
9
people found this review helpful

Just returned on March 26 from the riu cancun resort.I have to say that this was without a doubt one of the best vacations we have taken down south.We arrived very early in the morning so we knew our rooms wouldn't be ready for a while.The staff was so friendly.They gave us our bracelets so we could use the facilities... More

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Denver, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 April 2012

We were a group of 4 adults and 4 teenagers. Check in took about 30 minutes and the staff cheerfully provided all the welcome drinks that our group desired. Our rooms were all in the annex-- two junior suites and two standard rooms. Rooms in the annex overlook the main pool, which is convenient, but can be very noisy from... More

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Regina, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 31 March 2012
4
people found this review helpful

To provide an intro, my wife and I and the couple we went with are in our mid-20's and we travelled from Canada. This was our 3rd hot vacation together, and the other couple's 1st. Upon arriving, check in was about 15 minutes. The lobby is very nice and the staff is friendly. Since we arrived at the hotel around... More

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 31 March 2012
12
people found this review helpful

Hello Everyone, I am not the type of person that usually leaves reviews, in fact I never have. But like the majority of people reading this I did check what others were saying about the Riu Cancun before I Booked my Holiday. To be honest reading the reviews on here did not fill me with much confidence about the hotel... More

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See 3 more reviews by Michael L for Cancun
Morelia, Michoacan de Ocampo, Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 March 2012
3
people found this review helpful

I went the last week in March just a friend and I, and we ended up having the BEST TIME EVER. The food was overall very good. They had three restaurants, but book it as soon as you can, we were lazy and therefore never got a chance to try the japanese restaurant which we really wanted to try. The... More

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nuneaton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 March 2012
1
person found this review helpful

Just returned on 27th March following 2 weeks at the RIU CANCUN. Hotel was excellent, fabulous room on 14th floor with breath taking views. Everywhere was spotlessly clean, staff were always cleaning something or other, floors, walls,ceiling fans, lights mirrors, windows even the roof's. Mini bar and optics in the rooms were restocked regularly and if you wanted an alternative... More

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Rotherham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 March 2012
2
people found this review helpful

lovely hotel central for cancun town and night life, lovely food even from a veggies point cannot fault this hotel in any way More

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Madison, WI
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 30 March 2012

I stayed here with my boyfriend in January 2012 for 4 nights. I was hesitant to choose this hotel due to similar negative comments popping up in reviews, and overall they turned out to be accurate reviews. The hotel is clean and well maintained and the staff were always helpful and smiling. We didn't have much of a view from... More

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Pennsville, New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

If you are looking for a nice vacation,this won't satisfy you. I wasn't looking for A 1 with the price we paid for all inclusive,but something at least nice. When you read other reviews about single beds pushed together to make a king,it's true! I did not listen to reviews,it's what they do,so you get to sleep with your spouse... More

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Additional Information about Riu Cancun

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Price range (per night):* 181 AUD - 264 AUD

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Riu Cancun
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