The experience of our 4 day stay at El Rey Del Carribe Hotel was definitely a highlight of our Cancun 9 day stay. The architecture and landscaping of this oasis exudes a cultural ambiance of a time gone by. The ecological efforts made to assist our environment are admirable and did in no way inconvenience us. We appreciated the Mexican,...
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Loved the vibe of this little oasis. The whole staff started the day with a spot of tranquil yoga by the pool which must be one of the secrets to ensuring the happy and helpful service we received. Great value for money and genuine character.
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Basically the hotel smells like a cesspit as a result of these "fancy" toilets they have installed. Consequently, you wouldn't go near the pool. At 3am a dog was barking so loud for an hour that it woke up the whole hotel. We also found that we could not adjust our aircon so were either sweltering or shivering. Not so...
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Dear guest: We are very sorry for the inconvenient you have with the smell and the dog. Unfortunately, the dog was outside the hotel, and in 29 year that the hotel has been working this is the first time we have this problem, we are very sorry for this. About the smell, is also unusual, this smell was coming because...
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I have been visiting Quintana Roo for the past 30 years. The changes have been a little more than overwhelming for me as I liked the out of the way and the remote nature I had found down here in Q Roo. The development of Costa Maya and the bustle of Cancun are a little much for me, About 12...
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Thank you very much for your comments and your visit, we are glad you enjoy your stay it is a great honor to people like you in the hotel. We are doing a great effort to be environmental friendly. See you soon this is your home in Cancun
Gerente
Ing. Eduardo Rodríguez Hernández
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This hotel was an absolute savior for our family. Plans changed for us and we ended up in Cancun 3 days more than we expected and wanted to avoid the hotel strip. We had difficulty finding Hotel el Rey( since we were driving and nothing made sense) the owner graciously came and met us when we were lost. We got...
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Dear friends, thank you very much for your visit, we were very glad to help you to arrive the hotel, we hope you can come to visit us again soon and next time try our massages they are good and cheap. We are doing a grate effort to be environmental friendly
Manager
Ing. Eduardo Rodríguez Hernández
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Great hotel, friendly staff and breakfast is good too. It's a convenient location to base your travel from. Highly recommended.
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Thank you for your recommendation, it is very important for us , because we are doing a grate effort to be friendly with the environmental, using the sun to heat the water, recycling, with an important garbage separation program, composting and many other things, Next time try our massages they are very good and cheap. See you soon.
Manager
Ing....
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After a long trip to get to Mexico this is the perfect place to hide for a few days before you continue on with your adventure. Located almost right across the street from the ADO main bus station, it is an easy walk. Was very quiet .... no traffic noise. Slept well in a large comfortable room. Small but nice...
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Thank you very much for your comments and your visit, we hope you can come to be with us very soon. Next time tray our massages or our hot Jacuzzi with the water heated with the sun as the rest of the hotel in the garden., thanks for being a responsible tourist coming with us , you can be sure...
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If you're not interested in resort hotels or lesser accommodation on noisy streets, but enjoy green, leafy tranquil environments and sympathetic human scale architecture, this is THE place in Cancun.
A bit away from the beaches but close to the bus station, so very convenient for travellors, El Rey de Caribe provides all this and more in what is actually...
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Thank you for your comments and your visit, it was a great honor to have you as guest with us. Hope we can see you soon, and next time try the massages in the spa near the pool, or the Jacuzzi in the garden.
Manager
Ing. Eduardo Rodríguez Hernández
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Hotel is well placed. Within walking distance of the ADO bus station. Lovely setting with central garden and pool. King size bed, kitchenette and fridge and safe. Wifi really didn't work. The hotel organised the cab to airport and early morning wake up call. We left too early so didn't have breakfast.
Plenty of restaurants in the area.
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We absolutely love Hotel del Rey -- super convenient, lovely people, quiet beautiful oasis in an otherwise heinous town (just fly in and get out). Kids love the jungle courtyard and pool. We have stayed there three times over the last three years, and will continue to do so. Only suggestion for improvement is better coffee at breakfast.
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Dear friends, after three years you are part of this grate family of El Rey del Caribe, your home in Cancun, be sure that next time the coffe is going to be much better, thanks a lot for your comments , this helps us to give a better service. Try our massages next year they are really very good and...
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